Category Archives: NetSuite

ROLI Brings Together Music, Design and Engineering to Create a New Instrument

Posted by Barney Beal, Content Director

From home schooling in rural New Hampshire to a Zen monastery in Japan to London’s Royal College of Art, Roland Lamb’s circuitous journey may seem an unlikely one for someone who would reinvent a 17th century instrument. But that breadth of experience, innate curiosity and intelligence were the right recipe for bringing the worlds of music and engineering together to create the ROLI Seaboard.

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Modeled after the piano, the Seaboard has a spongy silicone surface that is sensitive to pressure, allowing musicians to modulate sounds through slides, glides, presses, and other natural movements — some of them borrowed from the world of string instruments. The son of a jazz musician, Lamb was inspired by tales of the famed jazz pianist Thelonious Monk who was said to be “searching for the space between the black and white keys” and frustrated by the limits of the traditional keyboard. Lamb began experimenting creating an instrument with more expression, adjusting pitch, volume and sound through movement. While earning a PhD in Design Products at London’s Royal College of Art, Lamb produced the first prototype of the Seaboard.

That prototype was enough to earn Lamb funding for a business. In East London he established ROLI, based on his nickname. He assembled a diverse team of engineers who helped turn the Seaboard into a market-ready instrument for music-makers around the world. They launched the first Seaboard GRAND in 2013. In the years since, ROLI has added additional products. They include BLOCKS, a modular music making system that lets customers mix and match musical “Blocks” together to create customized instruments that are all powered by an app. The Seaboard has since earned several design awards as well as praise from a wide range of musicians and music producers, including Pharrell Williams, Grimes, Hans Zimmer, Martyn Ware, producer and founding member of The Human League and Heaven 17.

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“I regard the Seaboard to be the most exciting physical keyboard I’ve ever used, both for the studio and live. It enables me to create sounds that are impossible to contemplate using any other instrument,” Ware claims on the ROLI website.

Part software company, part hardware company, part design firm, Roli embraces the diversity of its business. Some parts of the Seaboard GRAND are still hand-molded on site. Each day starts with a standing meeting and at lunch the whole company sits down together for a vegetarian meal. The result is a commitment to music. “We want music creation to be as seamless as other digitized areas of life,” says a ROLI representative. “By inventing new, connected tools we are extending the joy of music-making to everyone.”

But the business is not without its challenges. In creating such a radically new instrument, Roli has no competition, but it has had to create a new community of ROLI players. That is in part why it is modeled closely on the piano. Lamb wanted it to be familiar enough to draw on musician’s experiences. Community building has been a critical to the success of the Seaboard, lest it be doomed to the margins like the theramin, an early electronic instrument that relied on players moving their hands between two antennae. Despite getting a significant boost after interest from Brian Wilson and the Beach Boys, the theramin has since all but disappeared except for the soundtracks of early science fiction and horror films.

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ROLI is similarly counting on enthusiasm from well known musicians to help spur its growth. It features musicians using its instruments on its website prominently and even sports a ROLI Spotify playlist.

For example, Shama Rahman, a London-based neuroscientist and musician, brought a Seaboard on the Antarctic Biennale expedition, a project that asks artists to create something from the world’s harshest and least populated continent. She set out to create a musical work that viscerally captures the Antarctic environment. Dropping hydrophones into the frozen sea and laying them on ice sheets, she recorded in situ sounds of whale song and cracking ice — and is now integrating those sounds in songs and a film.

The Seaboard also got a significant boost when Marius Devries, an early adopter of the instrument and the executive music producer of the Academy Award-winning movie “La La Land” featured it in a scene in the movie with actor Ryan Gosling.

It’s been a long journey for a man who was once more interested in philosophy than engineering leading him to a monastery at the age of 18 but the company now employs 90, and has opened offices in New York and Los Angeles. Lamb, now the CEO and focused more on operations, told London’s City AM:

“Managing the product development process is helped by the fact that I know a little bit about each of the areas that our 50 engineers work on and the problems they face because I have the experience of building it all myself first. But development is just one part of a much larger story, and for me, that’s the exciting part.”

ROLI continues its growth, announcing last month that Grammy award winner Pharrell Williams has invested in the company and become co-owner. Williams was also appointed as ROLI’s chief creative officer.

ROLI’s success and acclaim has led it to adopt NetSuite’s cloud business platform to help it manage its rapid growth in staff numbers, international expansion and increasing product lines. It joins a host of highly exciting and entrepreneurial companies which are revolutionizing their markets and managing rapid growth with the help of the cloud and NetSuite.

Learn more about how innovative companies like ROLI are turning to NetSuite to manage their business.

Posted on Thu, November 16, 2017
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Turnover Continues to Cost Ad Agencies

websitelogo Turnover Continues to Cost Ad Agencies

Posted by Mark Wisniewski, Account Executive, Oracle NetSuite

Employee turnover at ad agencies may be a fact of life, but it begs one question, why does it happen and what does it really mean?

While agency turnover will always exist, there are ways to curb it to strengthen employee engagement and the bottom line. Agencies themselves are often the cause of the turnover. A big new client can result in a hiring spree, or in turn, losing a big client can bring on restructuring.

Employee turnover at agencies is approximately 30 percent a year according to the ANA, with only the tourism industry being higher. Given that people are an agency’s most important and (expensive) asset, being able to prevent or delay an exit becomes extremely important. The first choice is obviously that the employee doesn’t leave to begin with and that the initial investment into training and development to make that employee productive, reaps rewards for years to come. However, employees are still going to leave and try to find greener pastures at the agency down the street. Just delaying a move can have a tremendous impact. By keeping an employee six months to a year longer means 6-12 months of productivity and one less employee to ramp, train and develop.

Turnover costs vary with each agency and position. According to the Society for Human Resource Management, replacement costs can reach as high as 50-60 percent of each employee’s annual salary, with total costs associated with turnover ranging from 90-200 percent of annual salary. Multiply that figure by the number of employees who leave within a year to determine your organization’s annual turnover costs. The figure can be quite shocking!

There are a number of ways agencies can retain their talent such as focusing on culture, quality hires and fostering creativity. Making work meaningful and investing in employee growth (an area often neglected in the fast-paced agency world) can all be big factors on whether someone stays or goes.

Finally, technology and giving someone the right tools to perform their work properly has never been more important. Millennials expect their corporate technology to be as seamless as the technology they use in their personal lives. For example, being able to easily log time and expenses, see their work calendar, collaborate with their peers, see the project burn rate or project profitability should all be easily accessible. Oh and by the way, they expect to be able to do all this simply and intuitively on a slick UI on their phone.

Luckily solutions like this exist, but agencies need to identify and invest in technology and other areas to help curtail and prevent employee turnover. All of which can have a profound impact on the employee, agency culture and oh yeah, the bottom line…

Posted on Wed, November 15, 2017
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NetSuite Adds Container Management to Supply Chain Software

websitelogo NetSuite Adds Container Management to Supply Chain Software

Posted by Gavin Davidson, Product Marketing Director

Modern supply chain management invariably means dealing with multiple vendors, contract manufacturers and partners across multiple time zones and geographies. This often results in many of your assets ageing in-transit from one location / geography. Being able to track these is critical to maintaining your service level commitments. Consolidating your inbound shipments into common records that represent the containers they were packed into offers a number of benefits for NetSuite users and is the focus of the new Inbound Shipment Management feature that was unveiled in the 17.2 release. Inbound Shipment Management includes many enhancements that have been requested by our manufacturing, distribution and retail customers including:

  • Inbound Shipment Record
    • The new inbound shipment management record is the central element that will be used to capture all the related information. As its created and maintained, it will link the open purchase orders from potentially multiple vendors into a single record that can be used for simplified status updates until receipt.
  • Container Loading
    • Once a user generates the Inbound Shipment Management record they can easily identify the PO Items that have been loaded into the container and can filter by vendor and PO or Item while doing so. This process establishes the link between the PO Line and the container.
  • Status Updates
    • The transit time for the container can often be significant and the items contained within it might be required for multiple commitments: sales orders, further transit, assemblies etc. and so it’s important to be able to quickly and easily update the container status throughout the process. Changing the Inbound Shipment Status field on a regular basis makes everyone aware of exactly what’s happening.
  • Container Receiving
    • When the container finally reaches its destination, the entire contents can be received with a single click. Of course, if you need to make partial receipts, perhaps because unloading is scheduled to take place over a number of days, that’s also possible.
  • Landed Cost Management
    • Being able to properly apply landed costs to the items that were in the container is a critical piece of the puzzle and will continue to be enhanced over the coming releases.

All of this functionality can not only be manually updated, but it can also be automatically updated using .CSV imports, web services and SuiteScript where appropriate. All this goes to ensure our customers have complete visibility of all products at all times. Learn more about the latest NetSuite release, 17.2.

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IDC Marketscape Names NetSuite a Leader in Worldwide SaaS and Cloud-Enabled Finance and Accounting Applications

websitelogo IDC Marketscape Names NetSuite a Leader in Worldwide SaaS and Cloud Enabled Finance and Accounting Applications

Posted by Paul Farrell, VP of Product Marketing

Following up on an IDC Marketscape report in which NetSuite was named a Leader in Worldwide SaaS and Cloud-Enabled Midmarket ERP Applications, the research firm has placed NetSuite in the Leaders Category in another report.

The IDC MarketScape: Worldwide SaaS and Cloud-Enabled Finance and Accounting Applications 2017Vendor Assessment (doc #US42218017, September, 2017) names NetSuite a Leader. NetSuite was one of 10 companies evaluated based on a wide range of criteria that included customer satisfaction (based on interviews with 35 references), financial stability, functionality, range of services, SaaS capabilities and total cost of ownership.

Oracle and NetSuite were both evaluated in the report. NetSuite was acquired by Oracle in November 2016, however, they offer distinct products and the IDC MarketScape evaluated them separately.

NetSuite’s OneWorld product helped it to stand out above the competition, according to the report. NetSuite OneWorld supports 190 currencies, 20 languages, automated tax calculation and reporting in more than 100 countries, and customer transactions in more than 200 countries.

“The ability of NetSuite financial application to handle multicompany, multisite, multiple language, and multicurrencies sets NetSuite apart from many other vendors in the financial applications market,” the IDC MarketScape report states.

As did the NetSuite tax engine.

“NetSuite SuiteTax module provides a native tax engine and covers both direct and indirect tax such as value-added tax (VAT), goods and services tax (GST), or sales and use tax,” the report states. “NetSuite’s SuiteTax module is one of the most comprehensive among the large financial applications providers.”

The report also credited NetSuite’s revenue management and advanced billing, data security and employee access, and the NetSuite SuiteCloud development platform.

The IDC Marketscape report notes a number of trends driving change in cloud-enabled finance and accounting software. Notably, “digital transformation (DX) is fundamentally changing financial applications, allowing businesses to transform their decision making, which is enhancing their business outcomes significantly as we enter the digital economy,” the report states. In response, leading businesses have turned to SaaS and cloud-enabled software for its flexibility, agility and ease of implementation and upgrades.

NetSuite, a pioneer in cloud computing and the first cloud ERP company, now helps more than 40,000 companies, organizations, and subsidiaries in more than 100 countries transform their business operations and run their mission-critical business processes in the cloud.

Additionally, the IDC MarketScape report notes changing accounting standards, like ASC 606 and IFRS 16 and IFRS 17, are impacting the market. NetSuite has already built out capabilities to account for the accounting changes in ASC 606. Notably, NetSuite has built revenue recognition and billing system software together in the same engine.

For more download an excerpt of the IDC MarketScape: Worldwide SaaS and Cloud-Enabled Finance and Accounting Applications 2017 Vendor Assessment.

Posted on Tue, November 7, 2017
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COO Gives Real-World Advice on Prioritizing B2B Ecommerce Technology Investments

Posted by Maggie Miller, Senior Commerce Content Manager

Industry forecasts predict manufacturers and wholesalers will spend more annually onMF1 COO Gives Real World Advice on Prioritizing B2B Ecommerce Technology Investments ecommerce technology than online retailers by 2019. When companies are embarking on their B2B ecommerce technology investments where do they start? This was the topic of a panel at the B2BecWorld Executive Seminar in New York City this month. I caught up with panelist, Mark Fitzgerald, COO of POS Supply Solutions to share more insight on how the company made its technology investments. POS Supply Solutions, a distributor of point of sale and transaction supplies, was an early adopter of NetSuite ERP and recently completed the suite by adding SuiteCommerce Advanced and the Bronto Marketing Platform.

What was the decision process POS Supply Solutions went through when selecting a B2B ecommerce solution?

When selecting a technology platform, it’s important to make it a team decision. No matter the size of your organization, eliminating silos builds trust across the organization. From the start, our team was all on the same page that we needed to adopt a single platform solution, so that made our decision process a lot easier.

What was your key focus for choosing a commerce platform?

There were three key focus areas for my team in selecting our platform that included:

  • Simplicity –We wanted a solution that allowed our midsized company to act as a large enterprise, but at the same time gave us the flexibility and nimbleness of a startup. You can roll out all the bells and whistles of a complex solution, but if you don’t have the capacity to take advantage of them, you’re just wasting money.
  • Visibility – We wanted to adopt a unified solution so we would have a single source of financials, inventory, order and customer data. Real-time visibility across the entire organization allows us to make solid business decisions.
  • Personalization – With a single source of truth, we can take our customer experience one step further. This data allows us to engage with customers consistently regardless of channel and focus on developing a deeper and more meaningful connection with them.

MF2 COO Gives Real World Advice on Prioritizing B2B Ecommerce Technology Investments

Fitzgerald speaking on panel at B2BecWorld Executive Summit

What were some of your specific solution requirements? 

We started to see more and more customers using mobile, so a mobile-first design was a top requirement. B2B customers are busy — they need to make decisions quickly, so it was important to be able to put the power in the customers’ hands. Our previous site didn’t offer a responsive design, so we saw more customers using mobile for product research and then purchasing on desktop. Now, with a mobile-optimized site, we’re seeing mobile conversion rates steadily increasing.

What’s the biggest piece of advice you can give people getting ready to overhaul their B2B ecommerce solution? 

B2B buyers come to your site with a need versus B2C shoppers who visit a website with a want. Our job is to make our customers’ lives easier. In order to do that, you need a platform that supports smart search, fast checkout and predictable delivery.

Ultimately the customer needs to know that they can get what they need on your site without a hassle. Doing the little things right is often the most important building block to long-term customer loyalty.

Posted on Wed, November 8, 2017
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A Bet on the Cloud Pays off Big for Teknik Trading

websitelogo A Bet on the Cloud Pays off Big for Teknik Trading

Posted by Barney Beal, Content Director

Luis Alonso-Rincon, President at Teknik Trading Inc., attended a presentation about cloud-based software in 2005 and liked what he heard. The next day he had signed on as a customer.

“I remember sitting there and they were talking about the cloud. I didn’t know what that meant. It was so forward thinking and something I had never seen before,” Alonso-Rincon recalled. “I had used SAP for years. It didn’t take me more than 15 minutes to understand that the cloud was the way to go. I said to my GM, ‘this is the new software, we start tomorrow.’”

That bold, decisive thinking paid off for Alonso-Rincon both with his software and his business. Teknik Trading has grown from $ 5 million per year in revenue to $ 50 million after expanding from a freight forwarding business to countries in Latin America to a global procurement services business.

For one key customer, a large Venezuelan-based oil company, Teknik Trading it manages $ 150 million in procurement a year. It has 50 buyers purchasing products, issuing 11 reports a day. It’s managed with two people running NetSuite and Teknik Trading has been able to reduce the customer’s loss ration from about 11 percent to zero, a savings of almost $ 16 million.

“A big part of that is NetSuite,” Alonso-Rincon said. “The accuracy it provides us is incredible.”

At the same time, NetSuite (which had only recently changed its name from NetLedger when Alonso-Rincon signed on) has grown throughout Teknik’s parent organization. Teknik is one of 13 subsidiaries of Clover, the largest logistics company in Venezuela. Subsidiaries in Panama, Brazil and the Netherlands are now running NetSuite, reporting up to Clover where the organization still runs an SAP R/3 instance at headquarters, and more are converting to NetSuite.

Familiarity with SAP was one reason, Alonso-Rincon made the decision he did.

“NetSuite is like SAP for Dummies. It’s just very easy to use,” he said. “As long as I’m the international guy, I want NetSuite. I can see what’s going on in Panama, Rotterdam and China, without having to leave my Miami office.”

That’s an important capability for Teknik Trading, which sources products from all over the world. As Teknik Trading finds suppliers, it signs a contract with a local contractor or company and can give them access to the system.

“For me buying a good in the US or China it’s the same. Wherever they receive the goods, we know they’re on hand. I don’t have to have a server, I don’t have to have anything,” Alonso-Rincon said. “We have people in remote areas where they go out and do sales and close business and they’re somewhere in Chile. It’s very functional for us. There’s no need to open an office and we’re just as efficient.”

That’s approach and the automation provided by NetSuite allowed Teknik Trading to stay lean. As sales have multiplied 10 times, headcount has only gone up by 10 people.

A focus on lean, smart growth has helped Teknik Trading become the company it is today. For example, the company carefully monitors late deliveries by vendors and eliminates the ones that can’t deliver.

“It’s helped us improve the quality of vendors we have and eliminate vendors that don’t deliver,” Alonso-Rincon said. “Customer satisfaction has improved significantly.”

Now, Alonso-Rincon is hoping to bring the benefits to the Clover family of businesses. Siz subsidiaries have made the move and he hopes to have the rest up on NetSuite within two years.

“After 10 years, Teknik has grown faster than anyone else and become the standard,” he said. “In Teknik we do everything on NetSuite.”

Posted on Thu, November 9, 2017
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SunMoon Food Company implements NetSuite OneWorld to support rapid global expansion

og image SunMoon Food Company implements NetSuite OneWorld to support rapid global expansion

Fresh Produce Distributor Increases Productivity and Efficiency, Saves S$ 20,000 in Just Five Months

SINGAPORE—November 8, 2017—Oracle NetSuite, one of the world’s leading providers of cloud-based financials / ERP, HR, Professional Services Automation (PSA) and omnichannel commerce software suites, announced today that SunMoon Food Company Limited (SunMoon), a global distributor of fruit and food products, has deployed NetSuite OneWorld to support its global growth, enabling dramatically increased overall productivity and efficiency. In just five months, NetSuite OneWorld facilitated 900 transactions, having saved SunMoon 150 hours and an estimated S$ 20,000.

Live in April 2017, SunMoon is leveraging OneWorld for financials, inventory and order management, financial consolidation across three subsidiaries in China, Indonesia, and the US, and multicurrency transactions in 11 different currencies—Australian, Canadian, Hong Kong, Singapore and US Dollar, Euro, Indonesian Rupiah, Malaysian Ringgit, Renminbi and Thai Baht. It also supports, English, Chinese, and Bahasa Malay.

Established in 1983, SunMoon distributes a wide range of fresh and sustainable produce, from premium frozen durians to ready-to-eat sweet corn. The produce is directly sourced from over 200 carefully selected and certified suppliers according to the ‘SunMoon Quality Assurance’ standard, a critical checklist of freshness, quality, safety and traceability. It is then distributed to health-conscious consumers globally, across various ecommerce channels, major supermarkets and SunMoon’s own franchise outlets.

Prior to deploying NetSuite OneWorld, SunMoon primarily used emails to correspond with its farmers, suppliers and customers for stock taking, order management, invoicing and billing. This required significant manual coordination, making it extremely difficult to track orders and compare quotes, greatly impacting productivity and the company’s growth potential.

NetSuite OneWorld empowers SunMoon’s suppliers to enter expiry dates, packaging sizes and other details from any internet-connected device into the cloud-based system. Based on this information, SunMoon can easily create a quote for its customers, which they can accept with just one click. NetSuite OneWorld then automatically sends a PO to farmers and generates an invoice once the order has been fulfilled.

“SunMoon offers over 200 products through more than 11,000 points of sales to 169 customers in 20 countries, and these numbers are growing daily,” said Gary Loh, Deputy Chairman and CEO of SunMoon Food Company Limited. “With NetSuite OneWorld, we’ve been able to move our products seamlessly from farm to fork on a global scale much faster and more efficiently. Using NetSuite OneWorld’s integrated capabilities helps us transform SunMoon into an asset-light and customer-centric enterprise.”

NetSuite OneWorld also supports SunMoon’s aggressive expansion plans. “Thanks to NetSuite OneWorld, we can enter new markets more easily,” continued Loh. “It’s multi-language and multi-currency features put us on the world map, empowering us to further expand our operations in Indonesia, the US and Southeast Asia. And best of all, we won’t even need an overseas IT department to support these countries. Our Singapore team can provide support remotely as NetSuite OneWorld is completely cloud based.”

Zakir Ahmed,  General Manager, Oracle NetSuite Asia commented: “With Asia Pacific accounting for nearly 60 percent of the global population, an efficient food supply chain and distribution network is even more critical here than anywhere else in the world. We are committed to giving forward-looking businesses the tools to innovate. SunMoon is a great example of a business that harnesses technology to digitise and transform this traditional market.” 

NetSuite OneWorld supports 190 currencies, 20 languages, automated tax calculation and reporting in more than 100 countries, and customer transactions in more than 200 countries and territories. These global financial capabilities give </a>SunMoon real-time organization-wide visibility and new insights for its three subsidiaries via supplier, customer and other transaction data.

About Oracle NetSuite
Oracle NetSuite pioneered the Cloud Computing revolution in 1998, establishing the world’s first company dedicated to delivering business applications over the internet. Today, it provides a suite of cloud-based financials / Enterprise Resource Planning (ERP), HR and omnichannel commerce software that runs the business of companies in more than 100 countries. For more information, please visit http://www.netsuite.com.

Follow NetSuite’s Cloud blog, Facebook page and @NetSuite Twitter handle for real-time updates.

About Oracle
The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at oracle.com.

About SunMoon Food Company Limited (www.sunmoonfood.com)
SunMoon Food Company Limited (“SunMoon”) is a global distributor and marketer of nutritious fresh fruits, vegetables, and products, delivered to the health-conscious consumer in the most convenient way.

Started in 1983, SunMoon has grown its product offering to over 200 product types, including fresh fruits, vegetables, freeze-dried fruit snacks, nuts, fruit cups, fruit sticks, juices, sorbets, frozen fruits and assorted water packaged under its own brand.

With an extensive sales network of over 11,000 points of sales globally, SunMoon’s offering of quality, premium products are distributed via supermarkets, convenience stores, online and wholesale channels, airlines, food services as well as SunMoon’s franchise outlets in Singapore.

Since 2015, the company has shifted towards an asset-light consumer-centric and brand-focused business model by tapping on its strong brand equity and the ‘Network x Geography x Product’ operational model. Instead of owning farms, SunMoon works with farmers to ensure they meet our quality standards.

SunMoon’s products come with the SunMoon Quality Assurance, backed by internationally recognised accreditations such as HACCP; Good Manufacturing Practice (GMP); AIB (Excellent), ISO 22000, Halal and Kosher Certification.

SunMoon was listed in 1997 on the Mainboard of the Singapore Exchange.

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NetSuite's Latest Press Coverage

NetSuite a Leader in G2 Crowd’s Accounting Report, Based on User Reviews

Posted by Barney Beal, Content Director

The awards continue to roll in for NetSuite. Recently named a Leader in the IDC MarketScape: Worldwide SaaS and Cloud-Enabled Midmarket ERP Applications 2017 Vendor Assessment (doc # Doc #US42216017, September 2017) and a leader in the Forrester Wave for B2B Commerce Suites for Midsized Organizations, NetSuite has now been recognized by G2Crowd.

The platform for comparisons of business software and services, which are based on user ratings and social data, has named NetSuite a Leader in its Fall 2017 Accounting Report.

NetSuite%20Infographic%20V5%20 %20G2%20Crowd NetSuite a Leader in G2 Crowd’s Accounting Report, Based on User Reviews

Learn more about NetSuite’s financial management features.

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Unilab turns to NetSuite OneWorld for a modern, cloud-based system to transform B2B operations

og image Unilab turns to NetSuite OneWorld for a modern, cloud based system to transform B2B operations

Philippines’ Largest Pharmaceutical Company Improves Efficiency, Transparency in B2B Healthcare Distribution Channel

SAN MATEO, Calif., and MAKATI CITY, Philippines—November 1, 2017—Oracle NetSuite, one of the world’s leading providers of cloud-based financials / ERPHRProfessional Services Automation (PSA) and omnichannel commerce software suites, announced today that Unilab, the largest pharmaceutical company in the Philippines, has implemented NetSuite OneWorld to help power its 21 distributors by setting them up as individual business partners. Unilab upgraded from a 15-year-old locally developed application to a unified cloud ERP system, enabling its distributors to easily manage inventory and billing processes of around 10,000 trade accounts such as drug stores, clinics, and groceries. Unilab is also using OneWorld for sales and data consolidation and multi-subsidiary management. Since completing the NetSuite OneWorld implementation in January 2017, Unilab has streamlined operations for its distributors and has gained greater visibility into the channel, which accounts for a significant percentage of its US $ 1 billion annual revenue. Unilab is the first in the industry to leverage cloud ERP to standardize and stabilize its distributor management program through its project called iSERV 2.0.

Founded in 1945, Unilab manufactures over 350 brands of over-the-counter and prescription medications and personal health care products. The 4,000-person company, based in Mandaluyong in greater Manila, has maintained more than 20-percent market share in the Philippines for more than three decades. To help support continued growth and keep up with the changing times, Unilab needed to modernize from an on-premise system used by distributors to a flexible and scalable cloud-based system. Previously, Unilab’s business leaders had to manually consolidate and track data from distributors. Unilab realized it would need a new modern system that did not need to rely on servers scattered across the corporate landscape.

As part of its business continuity plan, Unilab also wanted to transition to the cloud as a disaster-protection measure that would stabilize the entire system during unexpected events like typhoons.

After evaluating several software options, Unilab selected NetSuite OneWorld as an agile, scalable cloud platform ideal to improve efficiency, visibility and standardization in the distribution channel. NetSuite Solution Provider CloudTech played a key role, successfully and seamlessly implementing NetSuite at Unilab’s distributors.

With NetSuite OneWorld, Unilab has been able to realize its goals of real-time data visibility, streamlined distribution process, simplified data consolidation, and strengthened compliance while providing disaster protection through its cloud-based architecture.

NetSuite OneWorld supports 190 currencies, 20 languages, automated tax calculation and reporting in more than 100 countries, and transactions in more than 200 countries.
With NetSuite OneWorld, Unilab has also realized the following benefits:

Channel efficiency and visibility. Today, distributors use NetSuite for transactions with its trade accounts such as managing the inventory and billing process. Distributors are also able to monitor accounts receivable, inventory status, order status, and credit limits in NetSuite, while Unilab can better track vital data in real time.

Improved compliance. NetSuite gives Unilab better inventory management with lot-tracking capabilities to support compliance of distributors with the FEFO (first expiration, first out) distribution.

Multi-subsidiary management. With OneWorld, Unilab is able to centrally manage each of its 21 distributors.

About Oracle NetSuite
Oracle NetSuite pioneered the Cloud Computing revolution in 1998, establishing the world’s first company dedicated to delivering business applications over the internet. Today, it provides a suite of cloud-based financials / Enterprise Resource Planning (ERP), HR and omnichannel commerce software that runs the business of companies in more than 100 countries. For more information, please visit http://www.netsuite.com.

Follow Oracle NetSuite Global Business Unit’s Cloud blog, Facebook page and @NetSuite Twitter handle for real-time updates.

About Oracle
The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at oracle.com.

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Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Site Management Tools: Update and Enhance Your SuiteCommerce Site with Ease

Posted by Chad Jaggers, Sr. Product Manager, Site Management Tools

When you read about ecommerce platforms, it’s usually focused on the latest and greatest features the solution provides, improving performance or optimizing any number of things like conversions and SEO. Rarely is there much discussion about the tools needed to manage an ecommerce site and how critical it is to a merchant.

A modern ecommerce platform should have tools that allow business users, ranging from website manager/admin to the marketing team, to easily manage their site, instead of troubling IT staff or paying professional services every time the site needs an update.

The site management tools within SuiteCommerce Advanced do just that. These tools are designed to enable business users to perform site management tasks such as manage content, add landing pages, enhance existing pages, manage commerce categories and subcategories as well as assign items to categories.

 Site Management Tools: Update and Enhance Your SuiteCommerce Site with Ease

The WYSIWYG, drag-and-drop functionality makes it easy to manage content, such as adding products to a merchandizing zone.

Users can manage content directly on the pages of their ecommerce site and then preview the content changes in real-time on the unpublished version of the site. Changes can be published immediately or scheduled when the changes go live. All revisions are tracked and auditable. Plus, site management tools utilize NetSuite roles and permissions so that only an authorized user assigned a role with website management permissions can manage content.

And with the ever-growing use of mobile devices being in the purchasing experience, it’s important to make sure that all the website changes are optimized for mobile. With site management tools, you can preview your site on different screen sizes to make sure your shoppers have a great experience no matter what device they may be using.

 Site Management Tools: Update and Enhance Your SuiteCommerce Site with Ease

Preview your site on different screen sizes to ensure it displays correctly on any device.

Up until now, the site management tools have allowed business users to make changes themselves to their site, which have been in the form of text, images, merchandising zones and snippets of HTML. While this provides much-needed autonomy to users to manage their ecommerce site, it’s only the first phase of functionality. As of 17.2 and the release of SuiteCommerce Kilimanjaro, the tool has been enhanced to support a new type of content called custom content types (CCTs).

CCTs expand the possibilities for web store managers and developers alike. By working together, they can find ways for web store managers to have the functionality and content they desire without the need of a developer every time it’s needed on the site. In this new version, a CCT can be added much like any other SuiteCommerce Advanced Site Management Tools content type, but with the added benefit of being made specifically for the web store manager’s needs.

Custom content types provide a platform for SuiteCommerce developers to create custom drag and droppable content or features that are enabled and managed through the site management tool user interface. This enables SuiteCommerce users to implement custom content and expand functionality of their SuiteCommerce website with site management tools.

For example, a developer could create an image carousel as a CCT. Once this CCT is complete, the web store manager drags and drops the carousel CCT onto a page and then specify what images to include, what type of transition to use and how long to hold each slide. The ongoing task of updating the carousel is now in the hands of the business.

 Site Management Tools: Update and Enhance Your SuiteCommerce Site with Ease

Custom content types allow your web store or marketing manager to update images in the carousel.

By empowering business users to make these day-to-day changes, it allows the developers to focus their time on more architectural projects. With the focus of making your SuiteCommerce web store easy to manage and enhance the business teams, you can become more agile and efficient as an organization and put forward an ecommerce site that stands out in today’s competitive digital space. Learn more about custom content types on the SuiteCommerce developer’s blog.

Posted on Wed, November 1, 2017
by Mary Joy Contreras filed under

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