Category Archives: TIBCO Spotfire

Lufthansa Systems Cracks the Code on Embedded BI

lufthansa blog Lufthansa Systems Cracks the Code on Embedded BI

Formed as a spin-off of Lufthansa Airline Solutions, Lufthansa Systems GmbH & Co. KG is one of the world’s leading providers of IT services in the airline industry. It supports its customers both within and outside the Lufthansa Group with consulting services and the experience it has gained in projects for airlines of every size and business model.

“Smoothing the passenger experience is one of the main goals that all our customers are seeking,” says Arpad Csordas, senior architect. “Since we have so many customers and more than 100 products in different lifecycles, we had all kinds of reporting. If we are not keeping up with trends and competitors, we will be out of the business.”

After evaluating several BI tools, building several pilot projects, and lobbying colleagues to vote for the reporting project, Lufthansa adopted TIBCO Jaspersoft. “There is no one-size-fits-all analytics for every situation. That was why we looked for a solution for special use cases, and Jaspersoft was just right,” says Csordas.

Learn about some of the difficult problems Jaspersoft has solved for Lufthansa.

Join the TIBCO customer reference program to have your business transformation story shared globally with the technology industry, and trade and business press. Your story in print, web, and video format can boost your status as a thought leader and increase awareness with technology leaders, helping you raise your company visibility and attract and retain top talent. Email customermarketing@tibco.com today!

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How to Learn from Travelers to Plan the Future of Airports

A few months ago, the Airports Council International (ACI) released its list of the world’s 20 busiest airport as of 2016. It’s notable that the traffic of these hubs increased by 4.7 percent in 2016, totaling over 1.4 billion passengers, and globally the number of people traveling by air grew 5.6 percent.

These figures help us understand that airports and airlines have huge opportunities sitting in front of them to offer better services and become part of the journey of each traveler and to have the possibility to monetize and increase their revenue. The daily flow of passengers are like mature cherries on a tree ready to be picked—it would be a total waste to leave them untouched.

Historically, an airport is regarded as a place where we spend time before our flight. But this attitude will change as soon as airports are considered as being part of the passenger’s journey. By 2024, most major airports will offer more than just a place to wait to catch your flight; they will offer you a gym class, invite you to attend an exhibition of masterpieces, or even let you sip a cocktail at the swimming pool while looking at the airplanes taking off.

Most of the airports have already started to offer their passengers a mostly free service: WiFi. But there is a hidden reason behind it; it allows them to track travelers, understand and learn from the walking paths, and measure how much time they spend in one area. From the arrival at the airport entrance, it is possible to track passengers’ time spent at the check-in desk, the time it takes them to go through security, how much time they spend eating at restaurants, and how long it takes them to reach the departure gate before finally taking off. This gives the airport a considerable amount of data to analyze to discover insights from passengers’ behaviors.

Tracking and optimizing the passenger dwell time is a fundamental part as recent airport studies have discovered that an extra 10 minutes at the security gate reduces the average passenger spend by a considerable 30 percent.

30 percent How to Learn from Travelers to Plan the Future of Airports

With the rise of IoT, more products and devices are connected to the internet and to each other, allowing devices to exchange informations through APIs. Just to cite one example, digital luggage tags and suitcases will include all flight details and destination information, which allows travelers or holidaymakers to track their their bags throughout their journey.

Another limitless opportunity comes from proximity marketing. Knowing in each instant where passengers are going and by combining information about their interests, it is possible to trigger marketing offers. Retailers would benefit by having more customers, and customers would benefit by getting only relevant offers.

Being able to track passengers in real time also gives the advantage to instantly visualize passenger density in different areas of the airport. For security and operational purposes, this allows airports to measure passenger throughput from one area to another in the case of exceeded thresholds to take countermeasures.

With the support of AI and machine learning algorithms, it is possible to learn and predict in real time what could happen when many passengers arrive at the airport, causing a delay, and what needs to be done to speed up operations. With dynamic check-in and security staff allocation, it is possible to optimize operations.

By gathering all this data from multiple connected devices and analyzing them, it is possible to understand traveler’s needs to plan the future of airports and offer a greater experience for a win-win situation.

Learn more about what TIBCO is doing in the travel industry.

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Highs and Lows in Interlagos

brazilian grand prix Highs and Lows in Interlagos

Hot off of a celebration of two recent championships, the Mercedes-AMG Motorsport team arrived in Brazil last Friday with the future in mind. Their strategy for the Brazilian Grand Prix, as well as the Abu Dhabi race in two weeks, was to show their leadership in Formula One, attempting to get the two remaining poles and victory. At the same time, started critical testing for 2018.

Testing is not only about the parts, but about getting as much data as possible. This data allows the team to simulate, test, and define the best setups and strategies for next season, thanks to analytics. The free practice sessions on Friday were dedicated to such testing. One thing is for sure — if the pace of the Silver Arrows was any indication of next year’s pace, next season already looks good. Lewis Hamilton and Valtteri Bottas took P1 and P2 in both free practice sessions respectively. Everything looked extremely bright until a minibus convoying team staff was attacked at gunpoint and the crew members had no choice but to give them their equipment and their belongings… a high and a low on the same day, beginning the roller coaster ride of the Brazilian GP weekend.

It’s with great professionalism that the team put this sad and shocking event behind them and concentrated on the qualifiers Saturday morning. The team had to adapt to colder weather than what they anticipated. During qualifiers, a combination of high speed and cold tires caused Hamilton to lose the rear of the car, sending him off the track and crashing the car into the wall. Hamilton was fine, taking the time to go through the procedure of stopping the engine and the batteries; however, the car suffered heavy damage. All of this happened before Hamilton had the opportunity to do a full lap. With no lap time, Hamilton was forced to start in last position on the grid. Hamilton later stated everything happened very quickly and that the crash was his mistake. Meanwhile, Bottas had a brilliant qualification, staying slightly ahead of the Ferraris with a set of ever-faster laps. The crazy roller coaster ride continued for the Mercedes-AMG Motorsport team — one car on pole position and the other one at the very back of the grid.

So how did the team adapt to these conditions? For Bottas, the gameplan was set. His weekend was ideal, as he kept improving his performance throughout, leveraging the setups predefined to adapt to the variety of weather conditions (dry/wet, cold/warm) during the various sessions. The goal for Hamilton and the engineers became to define the best strategy to stay ahead of the Ferraris. For Hamilton, it was all a matter of seizing opportunities. He was told to start from the pits, not even from the back of the grid, denying him a quick start compared to the rest of the drivers. But the team decided to fit a new power unit to his car. Normally, these changes meant that he would have a penalty of a few positions on the grid. But since he’d already start from the last position, it was irrelevant. With the new power unit came confidence in regards to reliability, so Hamilton could focus on performance. The goal for Hamilton and his engineers was to find the most aggressive strategy to gain as many positions as possible during the race on Sunday.

These Grand Prix weekends are like three-day marathons during which everything must go well. F1 drivers and cars need to be excellent at all times. It’s a principle that was a reminder to Bottas a few milliseconds at the very start of the race. Bottas lost the race when he broke traction at the start, letting Sebastian Vettel jump in the inside line. This race start fed the debate that at Interlagos, the pole position should not be on the outside (right) line. The issue became that Bottas could not overtake the Ferrari because the performance of his Mercedes was so close to that of the Ferrari. Or maybe it was that Vettel masterfully controlled his pace to be slightly ahead of Bottas the whole race. It was not a big difference, otherwise Kimi Raikkonen would have overtaken Bottas. The Mercedes-AMG Motorsport team looked at all their options and tried the undercut in the pits. However, the cars were too close, and Bottas missed taking back the lead by less than a second. The strategy set by the team favored performance versus reliability, making sure they had the best performance possible, especially from the tires. Bottas said that by the end of the race, he could not push harder on the Ferraris because his tires were shot. Bottas ended up on the second step of the podium, which is a great result, but also strengthened Vettel’s hold of the second spot in the Drivers’ Championship.

The fact that the pace between the Ferraris and Mercedes was so close made Hamilton’s performance even more amazing. Hamilton started from the pits, and then at the start of the race, averaged a gain of one position per lap. Lewis later described that he had an hour and a half long go-kart race… in a Formula 1 race. Even though he started last, he pushed until he had the lead, an accomplishment only a few drivers can claim. As a matter of fact, Hamilton himself was the last driver to do it in Hungary in 2014. He then had to change tires and ended behind Max Verstappen, who would later break the longest-running record for a race lap. But Hamilton did not stay long behind Verstappen and was soon chasing the Ferraris. And then Hamilton ran out of laps, as he did tires. The TV broadcast showed some scary close-ups of Hamilton’s tires with huge cracks as he was charging ahead towards Raikkonen. This incredible race by Hamilton showed that both the drivers and the teams never ever let go. They pushed hard the whole race, aggressively changing the strategy to adapt to ever-varying conditions (safety car, Lewis’ car catching up with traffic), leveraging the analytics models at their disposal, as well as real-time information to find the ideal balance between performance and reliability.

It was a weekend full of performance and emotion… and not only for the Mercedes-AMG Petronas. Brazilian driver Felipe Massa announced that he’s retiring at the end of the season. Of course this last home race was a very moving moment for him. The teams, especially Mercedes-AMG Petronas, showed amazing dedication. We will see a great fight in Abu Dhabi, where Bottas will do everything possible to claim the second ranking in the Driver’s Championship. And Hamilton will want to win because he’s Lewis Hamilton.

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The Best of the Best Across 3 TIBCO NOW Events

webinar The Best of the Best Across 3 TIBCO NOW Events

The TIBCO NOW Global Tour was a great opportunity to see our customers, engage with industry experts, and share exciting news. While the live events across Singapore, Berlin, and San Diego have come to an end, many of the amazing updates we spotlighted have never been more relevant and exciting. To hear all about the integration updates click here and for analytics updates click here.

Some of our biggest highlights were around the movement to, importance of, and benefits of cloud. TIBCO recognizes that cloud is an essential part of both current and future business endeavors and a result, it has been a major focus for us to deliver the most cutting edge cloud technologies to our customers. New offerings include TIBCO Cloud Live Apps, TIBCO Cloud Messaging, TIBCO Cloud Spotfire, and Project Mashling—a variety of technologies that expand the number of services we offer to better enable our customers to remain competitive in their space, while leveraging their existing infrastructure.

With all of these new offerings and capabilities, it only made sense to unveil the platform that makes it possible: TIBCO Connected Intelligence.

TIBCO Connected Intelligence connects businesses to their data, wherever it is, and augments their ability to understand, decide, and act— a killer combination of interconnecting everything and augmenting intelligence.

The delivery platform for TIBCO Connected Intelligence is the TIBCO Connected Intelligence Cloud, which offers current and future users ample opportunities to expand their digital ecosystem while connecting to existing systems, making businesses of all sizes efficient and effective.

TIBCO is building for the future through a better approach so that our customers are ready to tackle anything and everything that comes their way. To hear all the announcements and momentum from TIBCO NOW check out our integration webinar and our analytics webinar.

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Connected Intelligence at Work in the O.R. and the Airport

blog 1 Connected Intelligence at Work in the O.R. and the Airport

University of Iowa Hospitals and Clinics Transforms the O.R.

In the United States, roughly one in 20 patients admitted to a hospital develops an infection. According to the US Centers for Disease Control and Prevention, surgical site infections are the most common, accounting for more than 30 percent of occurrences, and putting patients at risk for illness, prolonged hospitalization, and death. In addition, the cost of hospital-acquired infections is estimated at $ 10 billion per year.

At the University of Iowa Hospitals and Clinics, Dr. John Cromwell, director of gastrointestinal, minimally invasive, and bariatric surgery, believed that predictive analytics could prevent a high percentage of surgical site infections and decrease healthcare costs. He and his team needed a flexible, enterprise-grade, advanced analytics platform that encompassed the entire analytics lifecycle—from data aggregation and preparation, to model development, deployment, and monitoring, and selected TIBCO Statistica™.

Using Statistica, results included a 58 percent reduction in surgical site infections, and, says Cromwell, “Big data and predictive analytics are transforming outcomes at virtually every point in patient care.”

Read more about the challenges faced and overcome and how the group achieves its results.

Aeroporti di Roma Lands Digital Transformation Right on Time

Aeroporti di Roma, which operates both Leonardo da Vinci Fiumicino Airport and Rome Ciampino Airport, needed to deliver innovative, efficient, and high-quality services to passengers, retailers, and the entire airport ecosystem.

“TIBCO offered a new approach, a platform to support vertical implementations and drive the future of our digital transformation,” says Head of Demand Management Floriana Chiarello. “We are using TIBCO ActiveMatrix BusinessWorks, Enterprise Message Service, StreamBase, Live Datamart, and TIBCO API Exchange to integrate and correlate all information to understand customer behaviors, support managing operational situations, and prevent critical events. TIBCO technology is managing all airport information and its correlation to enable decision-making.”

Benefits include operational cost reduction, improved customer experience, and increased retail revenue―and very a smart innovation in how customer flow data is captured, processed and understood. Read more.

Join the TIBCO customer reference program to have your business transformation story shared globally with the technology industry, and trade and business press. Your story in print, web, and video format can boost your status as a thought leader and increase awareness with technology leaders, helping you raise your company visibility and attract and retain top talent. Email customermarketing@tibco.com today!

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TIBCO Helps Companies Accelerate Their Move to the Cloud

cloudcertification TIBCO Helps Companies Accelerate Their Move to the Cloud

Did you know that many of TIBCO’s leading software products can run on cloud platforms? Our engineers have been working hard to ensure that all of our products are certified to run on the cloud. New features and functionality have been added to cloud-supported products like TIBCO Mashery®, TIBCO Cloud™ Live Apps, TIBCO Cloud™ Integration, TIBCO Spotfire®, TIBCO StreamBase®, and TIBCO BusinessWorks™. To see a complete list of products and their cloud functionalities, please visit our Cloud Certification page.

This announcement is part of TIBCO’s continuing commitment to help our customers digitally transform by guiding them to more cloud-based infrastructures.

“Whether our clients are interested in public, private, or hybrid cloud scenarios, we equip them with advanced, intelligent technologies to become more productive, profitable, and innovative as quickly and easily as possible.” —Matt Quinn, EVP, Products & Technology, and CTO

With TIBCO’s Connected Intelligence Cloud and TIBCO Cloud Path™ deployment methodology, we are working closely with old and new customers to seamlessly and easily transition their legacy systems to the cloud.

And, that doesn’t mean getting rid of their original set-ups. It means we work with them to determine the fastest, easiest, and least expensive avenue to the cloud. We look at all of their applications and systems and we work with them to determine which course of action will meet all three of the above criteria by either: re-hosting, re-factoring, or re-architecting their on-premises applications.

TIBCO is also partnering with leading cloud providers to run solutions on scalable, pay-as-you-go infrastructure and provides both Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) offerings that seamlessly scale to meet demand without requiring infrastructure investment.

TIBCO Cloud solutions allow you to connect virtually any device anywhere so you can capture information and deliver intelligent insights to the people or systems that need it so they can automatically sense and respond to business events in real-time. We have helped many customers on their journey to the cloud. How can we help you?

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Customers Demonstrate Amazing Achievements Using API Management

blog 01 Customers Demonstrate Amazing Achievements Using API Management

Sportradar’s API Management Winning Streak

The official provider of data for the NFL, NBA, NHL, International Tennis Federation, and NASCAR, Sportradar US is recognized as the fastest growing sports media provider in North America. With the industry’s most proficient software, it distributes easy-to-consume content and data while setting new standards for speed and accuracy. 

“We initially started using TIBCO Mashery® because it was easy,” says SVP of Technology and Operations Dave Abbott. “We had built API portals in previous lives and understood the challenges and investment. At my last startup, it took a couple million dollars, six people, and six months. For $ 181.50, we built a free-trial functional prototype with Mashery in about three and a half days.

“About a year ago, we ran another evaluation. Mashery held up, and we stuck with it. Reporting is also very important, and from Mashery, it’s adequate on the method level, the service and package levels, and for general traffic.”

Read more about Sportradar’s experience with Mashery, its data feeds, developer portal, store, and user experience.

Hotelbeds Group Puts API Management Problems to Rest

Operating mainly under the Hotelbeds and Bedsonline brands, Hotelbeds Group connects 35,000 travel intermediaries in more than 120 markets to travel providers in over 180 countries who represent more than 120,000 hotels, 21,000 transfer routes, and 12,000 activities.

“The dynamics in our industry are affected by agreements and partnerships that can bring unexpected changes to the market, which is already influenced by world events,” explains Bruno Rodriguez, API evangelist. “Our first goal was quota control. Customers were sending a massive volume of requests to our system and overloading our infrastructure. Because we couldn’t handle the volume, customers were disconnected, so they couldn’t book anything. Obviously, we were losing money. In an increasingly competitive world, we really needed a cloud solution like TIBCO Mashery. We compared at least three or four API managers and made the decision. It was, for us, a way to stay on top of it.”

Learn how Hotelbeds got control of its traffic (at peak, around 6,000 data requests/second) and expanded business with clear metrics, a simple user experience, and stable, fast, reliable API management.

Join the TIBCO customer reference program to have your business transformation story shared globally with the technology industry, and trade and business press. Your story in print, web, and video format can boost your status as a thought leader and increase awareness with technology leaders, helping you raise your company visibility and attract and retain top talent. Email customermarketing@tibco.com today!

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Path to the Podium: Lights Out

lights out Path to the Podium: Lights Out

While the speed of the race suggest that Formula One is like a two hour sprint, in reality, it’s closer to running a marathon that leads to a sprint. During both, the team needs to operate flawlessly. After a week’s worth of preparation, the lights go out and the drivers begin a 189 mile/two hour long race race. Teams and drivers need to expect the unexpected, as a car’s run could end as early as the first turn. They need to utilize predictive analytics throughout the race to anticipate the car’s performance and that of the competition.

The car is going at top speeds of 225 miles per hour/360 kilometers per hour and has over 300 sensors that collect 10,000 unique data components. This amounts to 150 GB computed over the course of a race weekend. The drivers are a rare mix of athletic brilliance with an engineer’s mind. They consult the data from their car, their laps, and leverage it to understand more once they’re off the car. The data tells them the impact of the configuration change, the gains of speed or time that is accessible to them, and how to achieve it.

Predictive analytics allows teams to identify early the required changes to adapt immediately and seize opportunities and prevent mistakes. Key data points and decisions need to be communicated and clearly understood by all stakeholders so teams are able to act on decisions immediately.

The performance of the car hinges on the engineers who monitor the cars closely and propose the best configurations to drivers to prevent issues or maximize performance. In order to maintain their performance, the cars need to stop at least once in the pits as they have to use two different types of tires and repair the car when possible in case of contact with other cars. The timing of the pit changes is crucial as drivers can’t lose their position relative to their competitors by taking too long of a stop. Drivers need to know the car inside and out to get a feel for when there is something wrong. They then need to communicate any malfunction to the rest of the team so it can be fixed as soon as the driver stops in the pit.

Teams leads need to be able to identify opportunities based on the drivers’ fortunes and misfortunes. Events such as the safety car appearance or a change in weather can make or break a strategy instantly, requiring the team to adapt in an instant. Drivers have to heed the recommendations of the team leads in order to help out their teammate or to prevent the competition from placing on the podium.

Every decision made can make or break a team’s chances of winning a race. Every lap matters, as does every second. However, it’s not just every second that matters, but every 1/1000 of a second. That’s all it takes to win a F1 race.

See how TIBCO’s Insight Platform gives Mercedes-AMG Petronas Motorsport a competitive advantage.

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TIBCO NOW 2017—The Year of Digital Smarter

The TIBCO NOW 2017 global tour has wrapped, and your journey to Digital Smarter is supercharged moving forward. After three worldwide events in Singapore, Berlin, and San Diego, complete with presentations, announcements, networking, education, and demos, you’re now equipped with the information, skills, and resources to become a digital leader. TIBCO NOW has given you the tools and inspiration to take your organization to the next level through digital business transformation.

Here you’ll find a round-up of the news and blogs that went down this year across all three TIBCO NOW events. The fun doesn’t have to end! Keep the conversation going on social with #TIBCONOW, #DigitalSmarter, and #DigitalLeadership. Stay tuned for announcements of next 2018’s TIBCO NOW, being held September 4-6 at the Aria in Las Vegas. Stay connected with us on TwitterFacebook, and LinkedIn.

Press Releases

TIBCO Software Announces 2017 Asia-Pacific Partner Excellence Awards
TIBCO Trailblazer Awards Celebrate Customer Innovation in Asia-Pacific at TIBCO NOW Singapore
Melbourne Airport Deploys Real-Time Data to Support World-Class Customer Experience
TIBCO Software Announces New Mashery Professional API Management Solution
Sold-Out TIBCO NOW Conference Kicks Off in Berlin
TIBCO Trailblazer Awards Recognize Customer Innovation in EMEA
TIBCO Announces New Spotfire Smart Data Catalog Offering
TIBCO Releases StreamBase 10 and Reimagines Streaming Analytics
TIBCO Introduces Robust New TIBCO Cloud Offering
TIBCO Software Celebrates Winners of EMEA Partner Excellence Awards
Sold-Out TIBCO NOW Comes to San Diego
TIBCO and Ingram Micro Announce Strategic Distribution Relationship
TIBCO Honors Innovative Customers with Trailblazer Awards
TIBCO Expands Cloud Platform to Include Messaging and Spotfire
TIBCO Embraces Open Source with Smarter Microservices and Event-Driven Microgateways
TIBCO Makes Enterprise-Class Messaging Available to Everyone
TIBCO Collaborates with Amazon Web Services to Deliver Serverless Integration Solutions

Blogs

TIBCO NOW 2017 Brings Digital Smarter to Singapore
Digital Business Leadership is About Doing Digital, Smarter
TIBCO Trailblazer Awards Celebrate Customer Innovation at TIBCO NOW Singapore

The First Step to Digital Smarter—TIBCO NOW Berlin Day 1

Going Further with Digital Smarter—TIBCO NOW Berlin Day 2

In Berlin, Three Companies Honored with TIBCO Trailblazer Awards

TIBCO NOW San Diego Day 1—Get Started on Digital Smarter

TIBCO Honors Innovative US Companies with Trailblazer Awards

Based in Boston, Chelsea works in corporate communications and is passionate about spreading the word of TIBCO through The TIBCO Blog, social media, and any means necessary.

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