The CRM Minute: Case Management Automation in Dynamics 365 [VIDEO]

CRM Min Service Auto Still 800x600 300x225 The CRM Minute: Case Management Automation in Dynamics 365 [VIDEO]

Case management automation in Dynamics 365 not just provides exceptional customer service, but also makes life easier for your customer service representatives. When it comes to case management, there’s a lot of automation you can perform behind the scenes in order to make creation and management of cases seamless. In today’s episode of The CRM Minute, hear from Venkat on how to easy this functionally is to implement within your CRM system.

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