Brazilian group Tivit splits IT and BPO functions

Brazilian IT services and business process outsourcing firm Tivit has decided to separate its two core service areas in order to drive growth and provide a better customer offering.

As a result of the split of the two areas, a new BPO company has been created. Neobpo will have two business streams: one focused on traditional services such as back office, CRM and receivables and another focused on digital services including automation through an artificial intelligence platform provided by Tivit.

According to the company’s co-founder Luiz Mattar, the split had been under consideration for the last couple of years.