July 2019 - Business Intelligence Info

Monthly Archives: July 2019

Teradata Appoints Kathy Cullen-Cote as Chief Human Resources Officer

July 31, 2019 BI News and Info

Brings 30 years of recognized leadership in workforce planning, talent management and employee engagement

Kathy Cullen Cote 280x400 Teradata Appoints Kathy Cullen Cote as Chief Human Resources Officer

Teradata (NYSE: TDC), the industry’s only Pervasive Data Intelligence company, today announced that it has appointed Kathy Cullen-Cote as Chief Human Resources Officer (CHRO), effective immediately. Cullen-Cote will lead Teradata Human Resources (HR), including workforce planning, talent management, learning and development, and employee experience. Laura Nyquist, who previously held dual roles of General Counsel and CHRO, will continue in her role as General Counsel.

“With more than 30 years of experience in all facets of human resources, Kathy is a skilled leader with a talent for building a robust culture of employee engagement, enhancing the employee experience, and creating uniquely captivating training programs,” said Oliver Ratzesberger, President and CEO at Teradata. “I am thankful for her commitment to diversity and inclusion, and look forward to Kathy’s success in advancing the skills, motivation and connections throughout our organization. As Teradata continues its business transformation, we will also benefit from Kathy’s experience in thoughtfully guiding the cultural evolution necessary to support transformative growth.”

“I am proud to join Teradata and look forward to supporting and further inspiring its vibrant culture,” said Kathy Cullen-Cote, Chief Human Resources Officer at Teradata. “With incredible employees that consistently apply their collective talent, time and expertise to help Teradata customers find answers to their toughest challenges, it’s easy to see that Teradata offers solutions and services that customers simply cannot find anywhere else. I believe in the power and strength of an organization that values diversity and inclusion and look forward to helping Teradata exceed its customers’ expectations.”

About Kathy Cullen-Cote
Kathy Cullen-Cote joins Teradata from PTC, a Boston-based software company, where she was serving as EVP and Chief Human Resources Officer. At PTC, Cullen-Cote served in HR roles of increasing responsibility as she guided the organization’s growth through cultural transformation programs, global employee engagement initiatives, and the implementation and adoption of cutting-edge HR systems. Prior to PTC, she served in HR leadership roles at Johnson and Johnson, Raytheon, Imark Communications and Barry Controls. Cullen-Cote recently was awarded the 2018 HR Leadership Forum Bob Gatti HR Leadership Excellence Award. Cullen-Cote will be based in Teradata’s San Diego headquarters.

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Teradata United States

Recipe for CX Success: Combine Context From Conversations With Speech Analytics

July 31, 2019 CRM News and Info

The contact center uses familiar benchmarks to determine if a call, chat or email is successful or not. Call metrics such as net promoter score (NPS), handle time, and amount of silence are correlated with positive or negative outcomes.

However, insights from speech analytics technology prove that these metrics only tell part of the story. What’s missing? Context — and it’s the essential ingredient to getting the customer experience recipe right.

Without context, companies can miss out on what’s really going on. Calls may be longer because there’s more engaging conversation. Silence may ensue because a customer is looking for a credit card to renew a service.

The industry doesn’t need standardized benchmarks — it needs actionable insights. With speech analytics, metrics that portray real meaning can be measured to discover the actual ingredients to a successful call.

Evaluate Agent Behavior, Not Call Length

One of the most widely used metrics for determining if a call was successful is call length or average handle time (AHT). The notion that shorter engagements are better is old fashioned. In today’s world of self-service, agents often handle more complex problems for customers — problems that the customers could not self-service and thus required calling in to a live agent. That leads to the next area of insight: agent performance.

Contact center managers need to assess what really provides insight: agent behavior. By evaluating the actions that the agent takes — such as active listening, showing empathy, and successfully straying from the script in certain situations — much more is gained. That’s because of the crucial role active listening plays in a successful call.

Forty-six percent of consumers just wanted someone to listen to them when asked about their emotional state before calling a call center, research indicates — yet only half reported they felt listened to after contact with a call center agent.

Speech analytics actually can identify words and phrases that show empathy to put the customer at ease, as well as highlight active listening skills to give contact centers the metrics that measure what’s meaningful.

On top of measuring what matters, the right technology can offer real-time call monitoring to give agents performance feedback during a call to ensure employees are guided as they learn to express more empathy.

With automated call scoring, contact centers have the ability to aggregate any number of interaction metrics — including acoustic measures and customizable categories for compliance, churn and brand reputation — to see trend analysis on what’s actually working and what isn’t.

Analyze Customer Sentiment, Not Just Satisfaction

Another metric that organizations are known for measuring in the contact center is the amount of silence on calls — but just as with call length, it’s impossible to derive real insight that can improve CX without context.

That’s because silence is not golden in the contact center, right? Analysis of what is said and how it is said is a better indicator for CX success.

A unique feature of speech analytics is sentiment analysis. With it companies are able to identify words, phrases and acoustic qualities that demonstrate whether a customer is happy or unhappy. This combination is crucial to understanding what triggers positive and negative reactions and outcomes on a call.

Think about the possibility of measuring customer compliments to assess agent performance — which then can help supervisors reward high-performing agents and coach those who are underperforming.

This real-time feedback offers speed to insight directly after a successful call to help agents know exactly what led to the desired outcome (or undesired outcome) for self-coaching and growth.

Evaluate Unsolicited Data, Not Only Surveys and NPS

Lastly, another commonality among many contact centers is their reliance on surveys and net promoter scores alone — but these methods of collecting feedback don’t shed light on the actionable insights needed to improve CX. Why? Mainly because these methods focus on a very small sample of interactions, and they often are captured after the fact without any context for color.

Information on why someone called, how the agent handled the issue, whether it was resolved, and the sentiment verbally expressed and demonstrated within a conversation is crucial to understanding and improving a company’s CX.

Unsolicited feedback derived from speech analytics is full of context and insights that answer these essential questions and can be used to influence customer experience and satisfaction — yet much of this data goes unused.

When you combine the insight from this unsolicited feedback with findings from surveys and NPS, you have access to the “before, during and after” picture of the experience. In turn, the organization has access to operational problems and CX issues, as well as hidden sales and marketing opportunities that can spark engagement and revenue.

It’s time to advance traditional metrics that contact centers have used to evaluate calls for decades. Many organizations have begun to raise the bar beyond call length and amount of silence.

With speech analytics, we now have access to a world of insights that depict what really makes a successful call. We’re now able to assess agent behavior, analyze customer satisfaction and evaluate unsolicited feedback — and with this data, the possibilities for improving CX are truly endless.

Jeff Gallino is CTO at
CallMiner.

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CRM Buyer

Toilet Paper Trump

July 31, 2019 Humor

Donald Trump seems to be boarding Air Force One with toiler paper stuck to the heel of his shoe.

While this is mildly funny, my real question is why no one pointed this out to him. Hard to believe nobody noticed.

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Political Irony

Why it is so important to adopt Geo-Analytics in your business plan

July 31, 2019 Microsoft Dynamics CRM

Geo analytics2 Why it is so important to adopt Geo Analytics in your business plan

What is Geo-Analytics

Geo-coded, or location-based data integrated with analytics results in powerful GeoAnalytics. GeoAnalytics provides hidden insights into geographical aspect of data extracting crucial information of geospatial system. It provides accurate data as geo-codes of a location or in simple terms latitude and longitudes, and a broader data as postal code, street name, house number along with other details which are subject to change.

GeoAnalytics largely helps in understanding the aspects of geospatial analysis include climate change monitoring, sales analysis, human population insight, precision farming, agricultural maps and many others. There are various modeling techniques followed in geospatial analytics. The first GIS (geographical information system) was founded for creating a manageable inventory of natural resources. Roger Tomlinson created design for automated computing to store bulk of data and deriving buried information from it for Canadian Government. He also gave GIS its name.

How Does Geo-Analytics Work

Although there has been advancement in GeoAnalytics, most of the systems are yet not apt to moderate and analyze huge chunk of data. This is especially true for geospatial data that deals with complex issues as spatial dependence. Spatial dependence is the tendency of nearby locations to influence each other and exhibit similar attributes. Spatial analysis systems were majorly designed to compute finite datasets. Large spatial data meant greater analytics to calculate spatial dependencies and thus parallel computing, where multiple processes are carried out mutually exclusively, couldn’t perform to its utmost efficiency.

In order to deal with large geospatial datasets, GeoAnalytics uses coding and scripting to create new systems. These systems are powerful enough to deal with satellite data and perform super-modern calculations emulating supercomputers where parallel computing could also be included. This is a huge migration from the rudimentary practices of geospatial analytics.

The wave of GeoAnalytics is further drifting towards Predictive Analytics now i.e. predicting future aspects based on the trends and statistics that have been recorded. Organizations having geospatial predictive analytics have a competitive edge over those that don’t. This enables businesses to have better visualization and analysis of data thus giving them the ability to aim for blueprint of a familiar structure.

Implementation of Geo-Analytics

GeoAnalytics can also be used to study behavioral pattern of demography. For instance, say there is epidemic disease in an area, the doctors can analyze the Census Data to view the major affected areas and perform GeoAnalytics determining the factors what is the root cause of the disease. They can launch campaigns hosting health-checkups, analyze eating habits, hold surveys and analyze the root cause of disease, start preventive measures in the area and take other actions.

This data can be stored in the GeoAnalytics system and further used for Predictive Analysis and taking precautionary measures. By extending the capabilities of GeoAnalytics in this era, it has become available on your fingertips. Whether you want to perform Spatial Analysis, Predictive Analysis, Sales Person Performance Analysis, Tracking POS (point of sale) data or others, you can just turn to GeoAnalytics. The advancement has happened at a lightning speed in few decades and is still growing.

There are many other reporting tools available that allow number-crunching but being able to visualize data based on location and do a visual analysis on the map is incredibly powerful. GeoAnalytics is key in defining the ‘Where’ element of data, that where is the data coming from and what is its business significance. It is adapted by major organizations and is instrumental in their growth.

Therefore, adapting GeoAnalytics in your business model for Dynamics 365 / PowerApps (CDS) allows you to stay up to date with the trend and take powerful decisions.

Maplytics™, is a CfMD preferred solution for Dynamics 365 & PowerApps helping to extract location insights of CRM data using Bing Maps Services increasing salesperson productivity through optimized map routing, turn by turn navigation with Google Maps and Waze App and distribution and planning of appointments along with Check-In enabled. One of the key features is territory management which allows defining and aligning territories based on location. Maplytics also enables searching location in proximities, improving area of service and enhancing localized marketing by campaigns. For a better analysis, Maplytics offers locational business insights with Heat Maps, shape file integration, Census Data and increases responsiveness of services team through location planning and mobility.

You can get your free trial at our Website or Microsoft AppSource!

Follow us on twitter: @maplytics

Happy Mapping!

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CRM Software Blog | Dynamics 365

Google launches Migrate for Anthos, Traffic Director, and Layer 7 Internal Load Balancer

July 31, 2019 Big Data

Google today made a slew of hybrid and multi-cloud announcements. The company launched Migrate for Anthos in beta, which allows you to take virtual machines from on-premises or Google Compute Engine and move them directly into containers running in Google Kubernetes Engine (GKE). Migrate for Compute Engine, which already supports moving virtual machines out of Amazon EC2, gained beta support for migrating virtual machines directly from Microsoft Azure into Google Compute Engine. Finally, Google added options for adopting microservices and modern load balancing.

Anthos is a service based on GKE that lets you run your applications unmodified via on-premises datacenters or in the public cloud. At Google Cloud Next 2019 in April, Anthos hit general availability. Most interestingly, Google announced at the time that Anthos will run on third-party clouds, including AWS and Azure.

Now, Migrate for Anthos lets you modernize your virtual machines and move them to containers automatically. The manual processes of traditional container modernization strategies are no longer required, Google promises, “even for VMs you’d previously written off as not being able to modernize.” And once you’ve moved, there are plenty of automation benefits, like no longer having to manually maintain and patch your OS.

Traffic Director and Layer 7 Internal Load Balancer

Google today also announced the general availability of Traffic Director in Anthos and the beta release of Layer 7 Internal Load Balancer (L7 ILB). The former makes it easier to adopt microservices and the latter to use modern load balancing. Both work out-of-the-box with virtual machines (Compute Engine) and containers (Google Kubernetes Engine or self-managed).

Traffic Director is Google’s fully managed, scalable, resilient service mesh control plane that provides configuration, policy, and intelligence to Envoy or similar proxies. Originally built at Lyft, Envoy is an open source high-performance proxy that runs alongside the application to deliver platform-agnostic networking capabilities. Envoy abstracts away application networking, while Traffic Director delivers global resiliency, intelligent load balancing, and controls like traffic splitting, fault injection, and mirroring.

If you want to modernize existing applications, L7 ILB can bring load balancing features to legacy environments via a traditional load balancer. Because L7 ILB is powered by Envoy and Traffic Director, it’s also a great first step toward migrating legacy apps to service mesh.

On its Q2 2019 earnings call last week, Google said its cloud business has hit an $ 8 billion annual run rate. That revenue figure includes G Suite, however, and it still puts the company behind competitors Amazon Web Services and Microsoft Azure. Today’s announcements are no surprise — Google is making it easier for potential customers to come into the fold.

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Big Data – VentureBeat

Cloud ERP: A Level-Up Moment Of Growth For Midsize Businesses

July 30, 2019 SAP

When it comes to technology, most companies are embroiled in an eternal question of three things: necessity, enablement, and cost.

Throughout my career at SAP, I have met business leaders who are focused on choosing the “right” technology. They want their investment to improve specific processes without a big price tag. But what can be missing from a singular focus on cost is the opportunity to build a strong foundation for the future in which they can compete with even the largest competitors.

Luckily, some midsize businesses are getting the message about the delicate balance between cost and the need for a future-oriented digital foundation. These growing companies are flexing their digital muscle to compete against direct rivals, while responding instantly to fluctuating customer demand, emerging revenue opportunities, and shifting operational risks.

Here’s a glimpse into four businesses that are taking the leap to realize their full growth potential.

Galpa: Propelling growth through better intelligence and process visualization

As a Venezuela-based HVAC/R parts and system distributor, Galpa Export Corp. services has achieved a worldwide presence. But to continue serving the needs of its customers all over the world, it required the reliable, timely information that comes from a fully integrated ERP system.

The growing company deployed a cloud-based ERP solution, explicitly designed for small and midsize businesses, to tap into a single source of reliable and timely information. Now, after acquiring complete intelligence and visibility into its distribution centers, the company is set to achieve 300% growth over three years – despite a crippling economic and financial crisis.

Baldinger Bakery: Streamlining responsive manufacturing and distribution

For Baldinger Bakery Inc., the adoption of a cloud-based ERP is a must-have investment to respond to the needs of its customers. For instance, the opportunity to serve some of the world’s premier food brands, such as McDonald’s Corporation, requires significant agility to deliver top-quality baked goods on time, even for last-minute orders.

Baldinger believed that this reality meant turning to the cloud to deploy an ERP solution integrated with intelligent add-ons that provide new capabilities immediately. As a result of this investment, the growing bakery is processing orders more quickly, filling them more accurately, and fulfilling them on time. And in the long run, it is enhancing a long-standing reputation for quality that attracts new business and keeps existing customers coming back for more.

Avocados from Mexico: Generating excitement with collective marketing insight

Responsible for developing consumer demand for avocado importers, growers, and pckers in Mexico, Avocados from Mexico (AFM) knows that its success depends on accurate visibility and the right information. But first, it needed to consolidate its applications and centralize and synchronize its data.

The midsize marketing business overcame its challenges with the help of an ERP solution deployed in the cloud. This technology has infused a wealth of insight to determine AFM’s real-time impact on the marketplace as well as adjust messaging to improve brand equity and increase consumption. As a result, the company is making sure every marketing dollar counts by making the right decisions at the right time – doubling avocado demand to 2.3 billion pounds a year.

FRANKA EMIKA: Improving lives with purpose-driven innovation

Fueled by a mission of providing robotics technology that is accessible for everyone on our planet, FRANKA EMIKA is experiencing rapid growth. But to maintain this level of success, the company needed to overcome considerable process and IT complexity to keep its operations as agile as possible.

By implementing a cloud ERP solution, FRANKA EMIKA was able to innovate very quickly and react to customer demands in a very flexible way. Furthermore, the technology allowed the company to automate a variety of processes to quickly create, manufacture, and deliver products that could potentially change people’s lives for the better.

Getting the most value throughout the life of a growing company

Most leaders of midsize businesses dream of the day of rapid, long-term growth. However, before jumping feet-first into the pool of revenue-generating opportunity, they must stop and assess what needs to change internally. As one executive once told me, growing too quickly can be just as dangerous as not growing at all.

As the experiences of Galpa, Baldinger, Avocados from Mexico, and FRANKA EMIKA remind us, a good starting point is the adoption of cloud ERP solutions. The up-front costs may be lower than traditional, on-premise implementation. But the most significant value is found in the speed of processing data, deriving insights, and sharing information on demand.

Get more insight into the day in the life of a growing company using next-generation ERP solutions and other integrated technologies.

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Digitalist Magazine

Repurpose Giant Wooden Cable Spools

July 30, 2019 Humor

Clever.

15 Repurpose Ideas for Old Wooden Spools

April 12, 2017

Dynamics 365 Licensing Changes and New features for Teams.

July 30, 2019 Microsoft Dynamics CRM

The 4 day Microsoft Inspire conference kicked off with a corenote livestream from Gavriella Schuster, Corporate VP of Microsoft’s One Commercial Partner Organization, and Judson Althoff, executive VP of Microsoft’s Worldwide Commercial Business. Microsoft’s dedication to its mission of empowering every person and every organization on the planet to achieve more is evident. Big Dynamics 365 Licensing changes were announced at the conference.

Dynamics 365 Licensing Changes

Microsoft revealed at the conference that as of October 1, 2019, Dynamics plan style licenses will no longer be available to subscribers. Instead, customers will choose from an ala carte licensing plan. A “base license” will be sold with “attach licenses” available. These “attach licenses” will be heavily discounted. Microsoft feels that this move from “one-size-fits-all” Dynamics 365 licensing plans will focus on better providing customers with the specific Dynamics 365 applications that meet their organization’s unique needs.

2019 Dyn 365 License chanes 625x196 Dynamics 365 Licensing Changes and New features for Teams.

A base license must first be purchased. Attach licenses may then be purchased.
Base and attach licenses are identical in their core capabilities. The only differentiation is in price.
Each user may only have one base license, but they may have as many attach licenses as needed.
Attach licenses may only be assigned to a user with a prerequisite base license.
When multiple Business Applications are purchases, the base license must be the higher-priced license.

For example, a customer could buy a Sales Customer Engagement license and add additional functions such as Field Service for an additional fee. The screenshot above indicates that the pricing would be $ 95 for the base license, plus $ 20 for each attach license.

Customers will now be able to buy the apps they need as opposed to buying the whole plan. This way, customers don’t get stuck paying for capabilities they don’t need or use. Although the new pricing model is on a per-app basis, the plan still allows for bundling multiple apps. Deals that close prior to October 1, 2019, however, should use the existing “plans and apps” model.

PowerApps and Flow will be included for Dynamics 365 users through “seeded” licenses.

Although customers will not have to pay for capabilities they don’t need, Microsoft anticipates that most users will experience a ten percent price increase. A major downfall of this new pricing model is that it will be more difficult to estimate and calculate licensing costs.

Microsoft has not released specifics on the pricing details and has stated that a licensing guide will be published as “soon as they can.” Due to partner feedback regarding the complexity of the new pricing plan, Microsoft may be making some adjustments.

Microsoft has been fielding many concerns from existing customers and prospects about what this change will mean to their software investments. Many partners have also expressed concerns about managing this quickly approaching transition.

Upcoming planned updates from Microsoft will be:

August 20 – Partner Alert
September 1 – Pricelist Preview
September 5 to October 10 – Office Hours
October 1 – Licensing Guide and another Partner Alert

Microsoft Teams announces new features, greater user base than Slack

Teams is Microsoft’s digital collaboration platform that brings people and data into one place. For the first time ever, Microsoft released daily and weekly active usage metrics for Teams. With only two years in market, Teams now has over 13 million daily active users (DAUs) and 19 million weekly active users (WAUs). With the workforce constantly changing, teamwork is more essential now than ever before. These usage numbers exceed the current usage of its main competitor, Slack.

Four new features were announced and will be available shortly. The new features will allow users to prioritize time sensitive communications through setting priority notifications for chat messages as well as Read Receipts to indicate when a message sent has been read by the recipient. These features have already begun to roll out to users this month.

Other new features included capabilities to publish Announcements within channels, to publish messages to several channels at once and to moderate comments in channels. Finally, Shift workers can clock in and out directly from within Teams.

Innovation – a constant theme with Microsoft

Through Microsoft’s ongoing innovation, their dedication to their mission is evident. To learn more, visit Microsoft’s Book of News from Inspire 2019.

To learn more about how enCloud9 can help you get the most out of Dynamics 365, PowerApps, Teams, Business Central or any other component of the Microsoft Productivity family, contact us today.

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CRM Software Blog | Dynamics 365

7 Tips to Help You Choose the Right Dynamics 365 Implementation Partner

July 30, 2019 CRM News and Info

Microsoft Dynamics 365 provides the foundation of your business operations for the future. A great partner will help you make the most of your investment, helping your organization thrive in the digital world. The partner you choose should help you take full advantage of technology to improve your business processes for a long-term return on investment.

Pay attention to how they respond from the start. If you have trouble getting a quick response during the sales cycle, that’s a clear warning sign.
Talk about your current processes honestly. They should be interested in how your business currently operates and be looking for opportunities to streamline processes.
Ask them about their relationship with Microsoft. Your partner should be well connected with Microsoft experts. Ask them what kind of training their team receives to stay up to date.
Get references from their previous clients. Don’t be afraid to ask for customers that are in the same industry as yours. Create a list of questions to ask during the call or visit, so you cover all the topics that are important to your decision.
Understand their processes. They should be able to clearly define their implementation processes, backed up by project plans and time frame estimates.
Discuss what the training program will look like. Find out exactly what kind of training they will provide to your team, how long it will take, and if there will be ongoing options.
Ask them about support after the implementation is done. Many partners offer different levels of support to meet the unique requirements of clients. You might also want to ask them what percentage of their clients have worked with them for more than five years.

Above all, the partner you choose should be invested in your success. They should be eager to answer all your questions and demonstrate their expertise and professionalism. Ask the hard questions and demand straight answers.

Browse our directory of Microsoft Dynamics 365 CRM Partners – by location, by company name, and by industry focus.

To find out more download the full white paper: “But Really…What is Microsoft Dynamics 365?” The not-too-technical, not-too-salesy guide to Microsoft’s new cloud business management solution.

Find a Microsoft Dynamics 365 Partner

Get a free automated price quote of Microsoft Dynamics 365

By CRM Software Blog Writer, www.crmsoftwareblog.com

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CRM Software Blog | Dynamics 365

Just needs a welcome mat

July 29, 2019 Humor

Posted by Krisgo

Just needs a welcome mat

via

About Krisgo

I’m a mom, that has worn many different hats in this life; from scout leader, camp craft teacher, parents group president, colorguard coach, member of the community band, stay-at-home-mom to full time worker, I’ve done it all– almost! I still love learning new things, especially creating and cooking. Most of all I love to laugh! Thanks for visiting – come back soon

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Deep Fried Bits

Monthly Archives: July 2019

Teradata Appoints Kathy Cullen-Cote as Chief Human Resources Officer

Recipe for CX Success: Combine Context From Conversations With Speech Analytics

Evaluate Agent Behavior, Not Call Length

Analyze Customer Sentiment, Not Just Satisfaction

Evaluate Unsolicited Data, Not Only Surveys and NPS

Toilet Paper Trump

Related

Why it is so important to adopt Geo-Analytics in your business plan

What is Geo-Analytics

How Does Geo-Analytics Work

Implementation of Geo-Analytics

Google launches Migrate for Anthos, Traffic Director, and Layer 7 Internal Load Balancer

Traffic Director and Layer 7 Internal Load Balancer

Repurpose Giant Wooden Cable Spools

15 Repurpose Ideas for Old Wooden Spools

Dynamics 365 Licensing Changes and New features for Teams.

Dynamics 365 Licensing Changes

Microsoft Teams announces new features, greater user base than Slack

Innovation – a constant theme with Microsoft

7 Tips to Help You Choose the Right Dynamics 365 Implementation Partner

Just needs a welcome mat

About Krisgo

Recent Posts

Categories

Archives

Monthly Archives: July 2019

Evaluate Agent Behavior, Not Call Length

Analyze Customer Sentiment, Not Just Satisfaction

Evaluate Unsolicited Data, Not Only Surveys and NPS

Related

What is Geo-Analytics

How Does Geo-Analytics Work

Implementation of Geo-Analytics

Traffic Director and Layer 7 Internal Load Balancer

Galpa: Propelling growth through better intelligence and process visualization

Baldinger Bakery: Streamlining responsive manufacturing and distribution

Avocados from Mexico: Generating excitement with collective marketing insight

FRANKA EMIKA: Improving lives with purpose-driven innovation

Getting the most value throughout the life of a growing company

15 Repurpose Ideas for Old Wooden Spools

Dynamics 365 Licensing Changes

Microsoft Teams announces new features, greater user base than Slack

Innovation – a constant theme with Microsoft

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About Krisgo

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