• Home
  • About Us
  • Contact Us
  • Privacy Policy
  • Special Offers
Business Intelligence Info
  • Business Intelligence
    • BI News and Info
    • Big Data
    • Mobile and Cloud
    • Self-Service BI
  • CRM
    • CRM News and Info
    • InfusionSoft
    • Microsoft Dynamics CRM
    • NetSuite
    • OnContact
    • Salesforce
    • Workbooks
  • Data Mining
    • Pentaho
    • Sisense
    • Tableau
    • TIBCO Spotfire
  • Data Warehousing
    • DWH News and Info
    • IBM DB2
    • Microsoft SQL Server
    • Oracle
    • Teradata
  • Predictive Analytics
    • FICO
    • KNIME
    • Mathematica
    • Matlab
    • Minitab
    • RapidMiner
    • Revolution
    • SAP
    • SAS/SPSS
  • Humor

Driving Change In Utilities – It’s Not Just A Pipe Dream

March 31, 2019   BI News and Info
 Driving Change In Utilities – It’s Not Just A Pipe Dream

2019 is well underway – the hairs are getting greyer, Fortnite continues to extract every last penny of my kids’ pocket money, and the utilities industry here in the UK appears to be thriving.

Now, I can explain the first of these. The second baffles me, and the third is testimony and credit to the people driving change within the industry.

I’ve been lucky enough to work with some of the key utilities organisations here in the UK. Over the past three years, I’ve been involved in leading or assuring a number of high-profile enterprise-wide business transformations that have either led or placed significant focus on a business change element, with the backbone of these transformations being technology.

Technology is by no means the single driver. I’ve been working hard to understand the established complex business models in energy, how these companies are changing (and moreover, what is driving this change), the disruptive new players who are entering the market, and the new technologies that are gradually reaching scalability, resilience, and greater adoption.

“Change” is, in my mind, the new trendy business term. Akin to the days when every half-reputable service provider or software solution glorified the likes of “service-oriented architecture”, “change” and its seemingly intertwined twins, “innovation” and “transformation”, is the new panacea that everyone promises – yet often fails to deliver.

To look at what change means for utilities companies, I wanted to take it back to the business drivers. I believe that 2019 is likely to present organisations with a number of challenges. I see the challenges broken down into four key areas:

  • Affordability – Delivery of cost-effective supply which is commercially viable (under the watch of the regulator)
  • Service – Changes in customer expectations
  • Sustainability – Shifting patterns of use, demographics, population growth, and reduced reliance on traditional fossil fuels
  • Supply – Safety and reliability

The organisations I see that successfully deliver this technology-led change and address these challenges do it by focusing on the following areas:

  • Affordability – Standardising business processes, improving regulatory compliance, minimizing regret spend, and eliminate wasted investment. This leads to a simplified architecture and landscape, reducing storage, hosting, and running costs
  • Service – Making better use of software and reducing manual processes, allowing the workforce to re-focus on looking forward with real-time information, resulting in demonstrable improvement in customer service
  • Sustainability – Enabling the “living” network. Assets trigger their own maintenance work orders, pipes tell us where there is an ingress of water, pressure controls automatically adjust in real time. IoT solutions drive sustainability improvements
  • Supply – Transforming the ways in which they work with their assets and the data those assets generate. Mobile apps support digitisation of previously manual and paper-based processes in the field, feeding into the cloud. For example, gas distribution organisations predict gas leaks and the impacts on supply from local/regional demand

I would like to think that wherever utilities organisations are on their journey, we have at the very least listened and sought to understand the causes for, and impacts of, such change and how technology may help aid these.

Want to learn more about how AgilityWorks has addressed the challenges in a host of UK utilities companies? Get in touch.

Let’s block ads! (Why?)

Digitalist Magazine

Change, Dream, Driving, It's, Just, pipe, Utilities
  • Recent Posts

    • NOW, THIS IS WHAT I CALL AVANTE-GARDE!
    • Why the open banking movement is gaining momentum (VB Live)
    • OUR MAGNIFICENT UNIVERSE
    • What to Avoid When Creating an Intranet
    • Is Your Business Ready for the New Generation of Analytics?
  • Categories

  • Archives

    • January 2021
    • December 2020
    • November 2020
    • October 2020
    • September 2020
    • August 2020
    • July 2020
    • June 2020
    • May 2020
    • April 2020
    • March 2020
    • February 2020
    • January 2020
    • December 2019
    • November 2019
    • October 2019
    • September 2019
    • August 2019
    • July 2019
    • June 2019
    • May 2019
    • April 2019
    • March 2019
    • February 2019
    • January 2019
    • December 2018
    • November 2018
    • October 2018
    • September 2018
    • August 2018
    • July 2018
    • June 2018
    • May 2018
    • April 2018
    • March 2018
    • February 2018
    • January 2018
    • December 2017
    • November 2017
    • October 2017
    • September 2017
    • August 2017
    • July 2017
    • June 2017
    • May 2017
    • April 2017
    • March 2017
    • February 2017
    • January 2017
    • December 2016
    • November 2016
    • October 2016
    • September 2016
    • August 2016
    • July 2016
    • June 2016
    • May 2016
    • April 2016
    • March 2016
    • February 2016
    • January 2016
    • December 2015
    • November 2015
    • October 2015
    • September 2015
    • August 2015
    • July 2015
    • June 2015
    • May 2015
    • April 2015
    • March 2015
    • February 2015
    • January 2015
    • December 2014
    • November 2014
© 2021 Business Intelligence Info
Power BI Training | G Com Solutions Limited