Oracle NetSuite helps ANZ partners maximize customer success
Oracle NetSuite today announced that new and existing partners in ANZ are rapidly adopting SuiteLife, a new partner initiative, to maximize customer success. With SuiteLife, new NetSuite partners in ANZ are able to start selling and delivering NetSuite to customers in only 90 days, while existing partners have benefited from innovative new offerings to expand their NetSuite practice and amplify their growth. To further enhance collaboration with partners in ANZ, NetSuite has also launched a partner council to give solution providers in the region a platform for greater voice and influence with NetSuite’s regional leadership team.
“Our partners play a critical role in helping put the power of cloud ERP into the hands of more organizations across the world,” said Vijay Raghvani, JAPAC Senior Director – Channels, Oracle NetSuite. “Since launching SuiteLife in ANZ, we’ve had great feedback from new and existing partners as they take advantage of the new program to quickly and easily gain the knowledge and expertise required to help customers succeed, differentiate their practices and expand their business.”
SuiteLife delivers a comprehensive set of resources, certified training and tools that enable NetSuite partners to develop expertise around specific business functions, product areas and industries. With SuiteLife, NetSuite partners in ANZ can quickly and easily gain the knowledge and expertise required to help customers succeed, differentiate their practices and expand their business. Since introducing SuiteLife for ANZ partners in April 2019, over 80 per cent of existing partners have signed up for the program.
“SuiteLife has helped us expand our NetSuite practice and amplify growth, for both our business and that of our customers,” says Matthew Owens, Sales and Marketing director, Annexa. “The demand for cloud is growing at an exponential rate and having all the resources in the right place means we can better serve our customers and help them maximize their success.”
“NetSuite has always been a supportive partner and we see SuiteLife as a perfect extension of our work together as we pursue the same end goal – ensuring we deliver the best outcomes to our customers.” says Grant Robertson, executive director, Fusion5.
SuiteLife is the next stage in our long association with NetSuite. “We’ve been working with NetSuite for over 15 years and programs like SuiteLife are taking us to the next stage through increased education offerings,” says Stuart Mallet, managing director, Applejack. “Access to SuiteAnswers gives our team the additional knowledge needed to help customers achieve success.”
SuiteLife represents the largest investment NetSuite has ever made in its partner ecosystem and encompasses a number of the NetSuite Partner Programs, which include more than 550 partners in 85 countries. SuiteLife includes:
- SuiteSuccess Alignment: Enables partners to leverage SuiteSuccess, a pre-configured industry cloud solution that helps organizations achieve the benefits of the cloud in as little as 45 days. SuiteSuccess is built on industry-leading practices, which combine deep domain knowledge with pre-built workflows, KPIs and dashboards.
- Accelerated New Product Introduction: A structured program that helps partners expedite the roll out and delivery of new products.
- Partner Support Programs: New services that help partners save time and lower risk on customer engagements by providing anytime access to NetSuite’s library of training and network of industry experts.
- Simplified and Holistic Program Structure: One subscription for all the enablement, tools, assets and support a partner will need to grow without having to compromize.
“We always take a best practice approach to helping our customers. With SuiteLife, we now have more resources available to do this which is invaluable in delivering exceptional customer service,” says Guarav Srivastava, CEO at Absolute Vision Technologies.
In addition to SuiteLife, NetSuite partners in ANZ can also take advantage the newly established JAPAC Provider Council. The council consists of channel partner representatives that serves as the voice of the channel by providing a path for relevant feedback to improve and strengthen the partner ecosystem through ongoing enablement programs. Committee members will leverage their deep local insights to become a central, local body representing channel partners in ANZ.
About Oracle NetSuite
For more than 20 years, Oracle NetSuite has helped organizations grow, scale and adapt to change. NetSuite provides a suite of cloud-based applications, which includes financials / Enterprise Resource Planning (ERP), HR, professional services automation and omnichannel commerce, used by more than 18,000 customers in 203 countries and dependent territories.
For more information, please visit https://www.netsuite.com.
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