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Tag Archives: Standard

Standard or Customized CRM Solution: Which One Should You Consider?

October 30, 2017   CRM News and Info
CRM Blog Standard or Customized CRM Solution: Which One Should You Consider?

One of the many advantages of a CRM solution such as Microsoft Dynamics 365 is that it provides a highly flexible and customizable platform from which all your activities can be completed. As such, it can be personalized to meet all your specific needs and adapt to the unique reality of your organization to facilitate your daily tasks and operations.

However, one approach is to wait before customizing the solution, and get started with a standard CRM solution. This way, users can get used to the various features and functionalities available out of the box, while you will gain a better understanding of what needs to be modified or added to facilitate the management of your business.

JOVACO Solutions, for instance, offers 4 different CRM turnkey packages for your business to get started according to its specific needs. Firms of all sizes can find the implementation package that best meets their current needs and reality: for instance, smaller organizations or start-ups with no existing CRM data can obtain a basic CRM solution to manage their contacts, while larger organizations can opt for a complete solution that offers a global view of their business processes.

Whichever package you choose, it can always be customized later for you to tailor the solution to your exact needs. For instance, workflows, reports and dashboards can be personalized according to the needs of the user and their specific role and responsibilities. Readily available third-party products can also be used to provide additional functionality to the solution, and if needed, custom developments can be made to create new entities and fields. However, by first getting started with an out-of-the-box implementation package, your organization can obtain a working CRM solution quickly and become familiar with the tools and functionalities it provides.

If your company is planning to implement a CRM system, check out JOVACO’s implementation packages for Microsoft Dynamics 365 and see how you could get started quickly with your own CRM solution.

To find out how all teams and departments across your organization can benefit from access to a CRM solution, read our eBook CRM is Not Just for Salespeople and learn how even non-sales resources can leverage its capabilities and the wealth of data contained within.

By JOVACO Solutions, Microsoft Dynamics 365 specialist in Quebec

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CRM Software Blog | Dynamics 365

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AWS cuts S3 standard storage prices by up to 28%

November 22, 2016   Big Data
AWS Thomas Cloer Flickr 780x438 AWS cuts S3 standard storage prices by up to 28%

Public cloud market leader Amazon Web Services (AWS) today announced changes to the pricing structure for its Glacier cold storage service, as well as price cuts for its widely used S3 standard cloud storage.

For S3 standard storage, prices are going down as much as 28.13 percent and will be as low as 2.1 cents per GB of data per month, effective December 1, AWS chief evangelist Jeff Barr wrote in a blog post. That price is only available when storing more than 500 TB and in AWS’ US East (Northern Virginia), US East (Ohio), US West (Oregon), and EU (Ireland) data center regions.

On the Glacier side, AWS will no longer charge customers based on the rate at which they retrieve data. Instead, there are new Standard, Expedited, and Bulk tiers. Standard is what was always available from Glacier, and generally allows customers to retrieve data in 3-5 hours for 1 cent per GB and 5 cents for every thousand requests. The Expedited tier, which generally provides data in 1-5 minutes, costs 3 cents per GB and 1 cent per request. (Additionally, customers can pay $ 100 a month for provisioned capacity in high-demand periods for at least three expedited retrievals every five minutes with no more than 150MB/second of throughput.) And the Bulk tier will generally take 5-12 hours and come out to a quarter of a cent per GB and 2.5 cents for every thousand requests.

AWS regularly cuts cloud prices when it racks up more customers and data; an Elastic Block Store (EBS) price cut was announced in August. Other public cloud infrastructure providers also cut their prices from time to time.

Competitor Google Cloud Platform recently introduced new cold storage tiers.

Earlier today, AWS announced a price cut for Custom Metrics through its CloudWatch monitoring service.

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Double Standard

October 26, 2016   Humor

If anyone actually believes that sexism is not a factor in our current election, Nicholas Kristof has an article for you.

All you have to do is try to imagine if the tables were turned:

  • Imagine that Hillary Clinton had had five children by three husbands.
  • That she thought it was ok to refer to her daughter Chelsea as a “piece of ass“.
  • Imagine Clinton on a radio show, talking about oral sex in a hot tub.
  • Or rating men based on their body parts.
  • Or showing up in (soft-core) porn videos.
  • Or boasting during a debate that there is nothing wrong with her vagina.
  • Or gave an interview with her husband to People magazine and when Bill stepped away to change clothes, Hillary took the interviewer to a room and stuck her tongue down their throat.
  • Imagine that Clinton claimed “I could stand in the middle of Fifth Avenue and shoot somebody and I wouldn’t lose voters.”
  • Or boasting about grabbing men’s crotches and getting away with it.
  • Or bragged about attempts to commit adultery.
  • Or reportedly fired someone because they resisted her seduction efforts.
  • Imagine that Clinton had declared bankruptcy six times.
  • And had a long record of stiffing contractors.
  • Or imagine Clinton denounced international trade while personally manufacturing shirts in Bangladesh, ties in China, suits in Mexico, and stemware in Slovenia.

Kristof’s list is significantly longer, but you get the point. Trump may be the living embodiment of “the big lie“. Someone so unbelievably unsavory and disgusting that people have trouble believing the truth about him.

share save 171 16 Double Standard

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Design Standard, Consistent, and Clean E-mail Signatures for all CRM Users

March 22, 2016   CRM News and Info

E-mail signatures should reflect professional and consistent appearance for conducting business through e-mail. If you don’t develop a standard, you are leaving the door open for your staff to become amateur artists.

Dynamics Signature is the tool you need to design standard, consistent, and clean e-mail signatures that present a professional appearance of your organization. Most importantly, images such as company logo included in the Email signature are embedded in the outgoing Email and are perfectly displayed at the recipient end.

With Dynamics Signature, the administrator designs email templates with users’ personal details like name, department, position, email address, phone number, and other fields, merged from the CRM User entity. When the user creates a new Email activity, the signature is uploaded and populated with the user’s personal details.

Click here to download Dynamics Signature trial version

Creating Email template is a simple 1-2-3

Step1: Create email template with Microsoft Word
Create new Word document, insert the company logo and the user details as placeholders. Placeholder contains the letters A-Z, a-z and digits 0-9, within the symbols <<  >> like this Email signature:

Best Regards
<<FullName>>
<<JonTitle>>
Email: <<emailaddress>>
Phone: <<phonenumber>>
Mobile: <<mobilephone>>
Dynamics Object Logo Design Standard, Consistent, and Clean E mail Signatures for all CRM Users
Outstanding Solutions for Dynamics CRM

Step 2: Import to CRM and link with fields from User entity
As signature administrator, log on to CRM with security role of System Administrator, and if you don’t have System Administrator, use any security role and add to it the Dynamics Signature Administrator role. In Settings>Email Signature

Click the Upload Signature and import the Word document to CRM. Select the document and click the button Add Fields to Signature. For each placeholder select the corresponding field name read from the User entity. Save the document. Publish.

Select the email template and click Preview. If you are happy with the results, the Email is now ready to be assigned to users, teams, and queues.

Step 3: Assign email template to users
You may only have one signature template for the whole organization or a number of templates based on language or departments. Add the Dynamics Signature User security role to all users that are allowed to have Email signature. If there are more than one template, the user can select which template, of those templates assigned to him, best fits his role in the organization.

Email Signature Preview Design Standard, Consistent, and Clean E mail Signatures for all CRM Users

Note: you can add e-mail signature to workflows.

Download Dynamics Signature trial version

by Dynamics Objects

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Rise Above The Waiting For Godot Workplace Standard

August 26, 2015   BI News and Info

“Hold your fire —
Keep it burning bright
Hold the flame
’til the dream ignites —
A spirit with a vision
Is a dream with a mission…”

—Neil Peart, Mission

Waiting 1170x576 e1440508250579 300x200 Rise Above The Waiting For Godot Workplace StandardIt’s like every company meeting you’ve ever been in is a contemporary retelling of Samuel Beckett’s Waiting for Godot: repetitive 20th century tragicomedies in continuous incremental acts. Painfully existential 30 to 60 to 90+ minutes blocks of time that makes you question why you’re there, along with the why of humanity and your very own soul.

You gather in conference rooms in pairs or teams, young and old, from diverse backgrounds and possibly a different country or three. More than likely somebody next to you is pretty new, whether co-worker or manager.

Some of you wait in the rooms, some of you on the conference phone lines, only to hear every other word during the meeting, if you’re lucky, with no videoconferencing in sight.

Maybe there’s a formal agenda. Or a poorly written e-mail resent so many times you’re not sure which version you’re supposed to be referencing. Or there’s someone’s notes that loosely resembles one of your mother’s crumpled undecipherable to-do lists from childhood.

The leader, whoever that is at whatever level, arrives 5 to 10 minutes late, as always. He or she then opens up with an unrelated anecdote, interrupting those of you discussing what you did over the weekend, or the night before.

Stuff is discussed. Progress reviewed. Deliverables assigned. Subordinates undermined. Contradictions intertwined. Yet another reorg announced. A new CEO coming on board. Another round of investment coming in if your founders agree to switch from making X’s to making Y’s. And now you know you’ll have to work late every single night for the next three weeks.

You all adjourn to meet again a week or so later to find out that not much if anything had moved. Then you’ll have to relive it all while defending yourself during your annual performance review.

Let’s go; everything changes; nobody moves. The old “Godot” standard.

This isn’t all fair, I know. There are many companies and business leaders who rise above the painful ambiguity and actually get stuff done. But it’s still a top-down hierarchical hailstorm of old-school motivation, engagement and productivity. Even in global multi-national companies where progress is glacial until a dramatic upheaval of some kind, and where employees and leaders come and go, the world creates, innovates and moves products and services.

And now that Millennials are pretty much the majority of the workforce today, they’re aspiring for something different than the status quo, and inspiring in every generation something more. Weber Shandwick, in partnership with KRC Research, recently released Employees Rising: Seizing the Opportunity in Employee Activism. First, they remind us that more than 8 in 10 employees (84%) have experienced some kind of employer change in the past few years — most typically a leadership change (45%). And only 3 of 10 employees are deeply engaged with their employers (we’ve heard that over and over again, haven’t we?).

Activism isn’t new, but employee activism as explained in the above research and discussed with Jon Mertz and Danny Rubin on the TalentCulture #TChat Show is gaining traction. Every new generation pokes and prods at the status quo and thank goodness for that.

Employee engagement is the old Godot standard. However, employee activism today takes a more elevated mindset and initiates and executes positive actions with usually little to no negative reactions. This extends from leadership to human resources to front-line employees and all communication points in between. This workplace activism embraces a greater calling for businesses today, think corporate social responsibility, yet still drives new revenue growth, new customers, new products, better relationships in the workplace with leadership and employees.

Let’s go; everything changes; everybody moves and makes magic and a living. The new activist standard.

So leadership today, please take note from the workforce majority: focus on the people first. Not just the other stuff that’s just about growth and return at the expense of people. Now more than ever, many of us, both young and old, want employee well-being, employee growth and development, and a higher sense of purpose for the work we choose to do and the employees we choose to do it with. This all underscored by Deloitte’s fourth annual Millennial Survey.

We all long for flexibility and fun and greater purpose, but work is actually really hard at times, and it will be stressful and mind-numbing and even a little soul-sucking, especially when we’re working in a job that’s maybe not so higher purpose because we need the work. I’ve said it before and I’ll say it again a thousand times – making a living plus an elevated mindset is all hard work.

We all still aspire to do the things we love to do for a higher purpose. And when these opportunities present themselves (and hopefully more businesses are helping present them), the power grid switch from passive to active flips on and every point in the pre-hire and post-hire experience lights us up like a summer county fair.

Because if we can, we all must rise above waiting for Godot workplace standard to do the same. That’s the part when we wink and smile and hold our fires burning bright.

I’m excited to announce that I’ve joined the Talent Board, the organization behind the Candidate Experience Awards. I will help lead and further their mission of benchmarking and elevating the candidate experience and recruiting performance, from the first job post to the final onboarding and beyond in North America and around the world. Join us and the 2015 CandE Winner at the 2nd Annual Candidate Experience Symposium September 30 – October 2 in Fort Worth, TX.  Connect with me to learn more.

The post Rise Above the Waiting For Godot Workplace Standard appeared first on TalentCulture.

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