Tag Archives: Story
Another Success Story: Visiting Nurse Service of New York
Founded in 1893, the Visiting Nurse Service of New York (VNSNY) is the largest not-for-profit home- and community-based health care organization in the United States, serving the five boroughs of New York City as well as Nassau, Suffolk, and Westchester Counties. On any given day, they have more than 44,000 patients and plan members in their care, from newborn infants to our oldest seniors. VNSNY’…
Another Success Story: McWane
McWane is a global leader in water distribution solutions and infrastructure that are integral to the function and development of plumbing and clean water works systems throughout the world. They conduct business throughout North America and the rest of world. They continue to grow their product lines to meet the needs for safe, long-lasting, environmentally friendly infrastructure…
Another Success Story: Key Surgical
Key Surgical is a leading global provider of products used in sterile processing, operating rooms, and endoscopies. Their products support processes and procedures in hospitals and surgical facilities. With offices in the US, the UK, and Germany, they continue to expand and grow what is already the industry’s broadest product portfolio. Key Surgical is focused on providing an exceptional customer…
Let Your Data Tell a Story: CRM Using Microsoft Power BI
CRM is the key to a successful business. Data visualization takes your customer relationships to another level. Extend your CRM solutions to create a bigger, more sustainable customer pool with Microsoft Power BI. This software application visualizes your corporate information and allows your data to tell a very important story.
The information age has digitized most businesses today, which means your corporate data speaks about a company more than any top executive. The Microsoft Dynamics 365 suite of applications allow you to maximize your customer relations using your data!
If you’re interested in maintaining excellent customer relationships, read more. JourneyTEAM has given you tips and tricks on how your data can tell a story with .
The Principles of Storytelling
Storytelling has been the way humans have communicated since the stone age. Now, it’s time for your data to tell a story. Below are the principles for a good story:
- Quick and Simple: Present long, complex data in a short and easy-to-understand fashion so the audience can make the most out of what you show.
- Inspire Change: The data you present should connect with the audience so that they’re inspired to change their work/life in a way that benefits your business (CRM 101)!
- Make an impact: Ensure that the storytelling leaves a mark on the audience. An unforgettable experience is what manufactures recurring customers.
Elements of a Good Story
For your data to tell a story effectively, it has to abide by four key elements: stage setting, target audience, planning, and allowing deeper explorations.
Stage Setting
Good CRM starts with context. Stage setting gives your audience a context on the data they’re viewing. Without your audience knowing what they’re seeing, your story loses all meaning.
The best way to set the stage for your data visualization is the dashboard. Here are some tips to an excellent Power BI dashboard:
- Organize the dashboard effectively and maintain good spacing
- Use clear headings and titles for all graphics and data
- Maintain concise and impactful labels
- Use few colors to reduce distractions, and highlight only key metrics
Target Audience
A different audience means a different story. It is important to tailor your visualizations based on who your audience is, where they come from, what data they care about, etc.
A good practice is to create different pages for different audiences. You can also provide page links on the dashboard. Know your audience well, and show only the data they care about. This will maximize the story’s impact.
Plan
To ensure you give enough attention to all aspects of your story, plan what you’re going to present beforehand.
A great way to do this is through storyboards. With storyboards you can create boards for each page. You decide what colors and information the slide will have. You can also manage links and any other aspect of the page.
Ensure that you focus on the important stories and data only. Create separate pages to organize your data well. Don’t clutter a page! Presenting too much information at once ironically leads to a lack of information in the audience.
Explorations
Allow your audience to explore your visualizations. Create pages, links, and drill-throughs that engage the audience and demand their attention.
- Use filters to allow users to find the data and reports they need. Drill-throughs are useful so that customers can learn more about specific pieces of information!
- Make the dashboard the home for the most important stories. It should be an executive summary that says a little bit about everything. Then use drill-throughs to allow users to dig into the specifics.
The Perfect Dashboard
The better the dashboard, the better the response.
- Personalize the dashboard based on your audience. Make it informative yet simple, and elaborative yet quick!
- A dashboard needs to say a little about everything. Ensure you display all the critical stories on the dashboard and use drill-throughs to allow users to dig deeper.
- Put the important information on the top, and the most critical information on the top left. It’s where the eyes go first!
- Use the right charts to represent your data, maintain color consistency, and highlight only key metrics!
Note: Power BI offers several variations of . Make sure you choose the ones accurate for the type of information you present!
Making the Most of Visualization
70% of your mental faculty is used in visualization. Most of that is iconic memory, things that you see and instantly forget.
When your audience views your visualizations, you must make the most out of cognitive science to ensure the information goes from iconic memory to long-term memory.
What to avoid:
- Too many bright colors
- Thick, colorful borders
- Lack of highlighting
- Excessive Grids
- Needlessly precise numbers
How to capture your story in the long-term memory:
- Create call-to-actions
- Use data patterns that are easy to view and process (see Gestalt’s principles)
- Use textual or audio cues alongside the visualization to engage multiple sensory inputs
- Maintain color consistency
- Maintain good spacing
- It’s okay to round off numbers that are full of digits
JourneyTEAM was recently awarded and the Microsoft Eagle Crystal trophy as a top 5 partner for Dynamics 365 Business Central software implementations. Our team has a proven track record with successful Microsoft technology implementations. Consolidating your communication, collaboration, and productivity platform with Microsoft will provide the best support possible for your sales, marketing, and other teams, wherever they work. Let us show you how. !
Article by: Dave Bollard – Chief Marketing Officer | 801-436-6636
JourneyTEAM is an award-winning consulting firm with proven technology and measurable results. They take Microsoft products; Dynamics 365, SharePoint intranet, Office 365, Azure, CRM, GP, NAV, SL, AX, and modify them to work for you. The team has expert level, Microsoft Gold certified consultants that dive deep into the dynamics of your organization and solve complex issues. They have solutions for sales, marketing, productivity, collaboration, analytics, accounting, security and more.
Another Success Story: Amigos Library Services
Amigos Library Services is a member-led and member-focused cooperative whose mission is to unite libraries for action and strength in service to their communities. A not-for-profit organization dedicated to serving libraries, their vision is that members will view Amigos as indispensable for strengthening their ability to serve their communities. HCL-PowerObjects has been Amigos’ Dynamics CRM…
YOUR FEEL-GOOD STORY
Terminally ill father gets to watch son play football.
It all happened after hospice nurse Jerree Humphrey found a local dentist who was willing to fly Scott Sullivan on his personal plane to Belfrey to watch his son Cade Sullivan play football at Pulaski County High School on September 11, according to CNN in a piece published over the weekend. (RELATED: Alex Trebek Announces He Was Diagnosed With Stage 4 Pancreatic Cancer)
“You could just not help but cry,” the hospice nurse shared, after watching the father and son embrace after the game in the touching moment. “He just embraced him so hard and was just so thankful for him to be there.” (RELATED: High School Football Player Gets EPIC Send Off As He Battles Cancer For Second Time)
It comes after Scott was diagnosed in August with a terminal and rare form of cancer called leptomeningeal carcinomatosis and given just weeks to live.
His one wish was to get to see his son play his first game of his sophomore year, but Jerree advised him a three-and-a-half hour drive by car wouldn’t be wise.
“I thought you know you’re talking seven or eight hours in the car and I said I don’t know how safe that would be or how realistic,” Humphrey shared.
Talking about the game a week later, Scott shared that “words could not be put into sentences or phrases to describe how I felt at that time. I was just so happy to see my son.”
ENDING YOUR DAY WITH A NICE STORY
Electrician goes to old lady’s house for repair work.
Notes the condition of her house.
Raises $ 90,000 to get it fixed.
Bonus? He gets free advertising!
When John Kinney arrived at 72-year-old Gloria Scott’s house to fix a broken ceiling light in August, he quickly realized that was just one of her problems, according to CBS News.
“No lights, running water. I think I seen her on a Friday and it stuck with me over the weekend and I said, ‘I got to go back there,’” he recalled.
A few days later, he went back and started repairing her house at no charge and also created a Facebook page called “Nice old lady needs help” to raise money for the project and encourage other tradesmen to join his mission.
Once word got out, it became a massive community effort to renovate Scott’s entire home.
“This could be anybody’s mother, anybody’s grandmother,” said Kinney’s brother, Dan.
As of Sunday afternoon, the Facebook page had raised $ 92,974 of its $ 100,000 goal.
The electrician named the group of volunteers Gloria’s Gladiators and said he hoped to someday see chapters across the country doing the same kind of work for seniors in need.
“It’s just — there’s no words for it, you know,” he said of the community’s efforts.
“Look at these people!” Gloria exclaimed as she watched volunteers working on her house. “I mean, I can’t even comprehend the gratitude that I have.”
In a Facebook post on August 21, Kinney praised his neighbors for helping him get the ball rolling and said they were responsible for turning the whole thing into a movement.
“You all have shown me that when the community comes together with a little love and support, it can make a huge impact in a persons life,” the electrician noted.
“Gloria is now a part of my life, and she’s gonna be good. There’s still a lot of old people out there that don’t have anybody though. We must remain vigilant with our elderly,” he concluded.
A NICE STORY TO END THE DAY
Oldest WW II vet gets flyover:
Last year, New Orleans native and World War II veteran Lawrence Brooks received cupcakes, music, and lots of kisses at the National WWII Museum as the facility hosted him for a birthday party for the fifth year in a row.
This year, the celebration came to him because of the coronavirus pandemic, as he watched from his porch while an entire squadron of WWII-era aircraft did a flyover in his neighborhood, the Times-Picayune reported.
Brooks’s official birthday is on September 12, 1909, and he served in the black 91st Engineer Battalion during the war, according to a press release from the museum.
Brooks and his unit were stationed in New Guinea and the Philippines during WWII, the Military Times reported.
The museum said he was a private first class who served three white officers in his battalion.
“I feel great, feel wonderful,” Brooks told WWL after he visited the New Orleans VA Hospital on Thursday.
On Saturday, Brooks danced while the Victory Belles performed on the sidewalk in front of his home and sang “Lift Ev’ry Voice and Sing” and “Boogie Woogie Bugle Boy (of Company B),” the Picayune reported.
The WWII museum encouraged everyone to send Brooks birthday cards, and he had received nearly 10,000 birthday cards by his birthday.
The 9,768 birthday cards, packages, and letters came from all 50 states plus the Virgin Islands, Guam, and five other countries, the Picayune reported.
During the ceremony and the socially distanced car parade that followed in front of his house, Brooks smiled and waved.
“God bless all of you. Every one of you,” Brooks said as he wore a New Orleans Saints mask.
A NICE STORY
Two white guys swore to split an lottery winnings.
They made the pact 20 years ago.
One of them won $ 22 million.
They’re both millionaires now.
But last month, Cook checked the numbers for his June 10 Powerball ticket and discovered he had won $ 22 million. He didn’t hesitate.
“A handshake is a handshake, man,” Cook said of the arrangement in an interview with the Wisconsin Lottery. The Lottery confirmed Thursday that Cook and Feeney are splitting the prize.
Their pact is so old that Feeney couldn’t remember exactly when it started. He guessed it dated back about 20 years. In a release, the Lottery traced the deal to 1992, when the lottery game was first offered in Wisconsin.
Thomas Cook and Joseph Feeney agreed years ago to split future lottery winnings. Cook followed through on that promise when he won a $ 22 million prize in June.
“We said whenever the big winner comes, we’re going to split it, so we buy every week … not really thinking it would happen,” Feeney said.
The win came against steep odds: Currently, the chance of hitting the Powerball’s grand prize is 1 in 292,201,338.
The pair laughed when Feeney recalled learning the news: “Are you jerking my bobber?” the avid fisherman said to Cook.
Cook and Feeney are taking a cash payout of $ 16.7 million, and each will get about $ 5.7 million after taxes, the Wisconsin Lottery says.
The two didn’t report any particularly extravagant plans for spending the money to the Wisconsin Lottery. Cook quit his job and is planning to spend more time with family and travel stress-free. He’s still playing the Powerball, he said.
A Story about Joe
This is a true story about Joe Biden (who is devout Catholic), told by Rabbi Michael Beals of Delaware:
It was about 16 years ago, and I was a young rabbi, brand-new to Delaware, on my way to lead a shiva minyan — a worship service following a death of a Jewish person. I was from California. Back then, I didn’t know Claymont, Delaware from Scranton, Pennsylvania.
Quick bit of background: When someone passes away in the Jewish faith, we observe seven days of mourning, called shiva. We gather a group of ten Jewish adults together to say the Mourners’ Kaddish. It usually happens in a person’s home — somewhere intimate.
In this case, the deceased individual — her name was Mrs. Greenhouse, of blessed memory — had not been a person of means. She had lived in rent-controlled senior housing in a tall high-rise building off of Namaans Road. Her apartment was too small to fit everyone into, so we conducted our worship service in the building’s communal laundry room, in the basement of the high-rise.
We assembled the 10 elders together, and it was in this most humble of places that I began to lead kaddish.
Toward the end of the service, a door at the back of the laundry room opened; who walks in but Sen. Joe Biden, head lowered, all by himself.
I nearly dropped my prayer book in shock.
Senator Biden stood quietly in the back of the room for the duration of the service.
At the close of the kaddish, I walked over to him and asked the same question that must have been on everyone else’s mind: “Sen. Biden — what are you doing here?”
He said to me: “Back in 1972, when I first ran for Senate, Mrs. Greenhouse gave $ 18 to my first campaign. Because that’s what she could afford. And every six years, when I’d run for reelection, she’d give another $ 18. She did it her whole life. I’m here to show my respect and gratitude.”
Now, the number 18 is significant in the Jewish faith — its numbers spell out the Hebrew word chai, as in “to life, to life, l’chayim!” But it’s also a humble amount. Joe Biden knew that. And he respected that.
There were no news outlets at our service that day — no Jewish reporters or important dignitaries. Just a few elderly mourners in a basement laundry room. Joe Biden didn’t come to that service for political gain. He came to that service because he has character.